Knowledge-rich organizations typically store their knowledge in documents such as procedures, training materials, etc. This is known as ...

In today's dynamic organizational reality, an organization's ability to continuously learn and improve represents a critical competitive...

Managing knowledge is nearly always a good idea in any context. However, in the organizational setting, there are some important...

Brandon Bornancin's 2024 book “The Power of Going ALL-IN: Secrets for Success in Business, Leadership, and Life” discusses company...

Knowledge management systems in service centers are considered essential tools for any organization engaged in providing services, as the...

Written in collaboration with Dr. Moria Levy Introduction In modern organizations, procedures and processes are a central component for...

YES—Tacit Knowledge is important. NO—Its tacit nature isn’t what makes it valuable. Why do we get so excited when discussing tacit...

The book The 4 Pillars of Critical Thinking, written by Patrik Ian Meyer and published in 2023, deals with one of the most important and...

Introduction Peter Cauwelier, an expert in teamwork, wrote the book The Untapped Team Advantage: Building Team Connections as a...

In celebration of our 300th edition of the 2know newsletter, we are pleased to share the knowledge management best practices contributed...

Gamification in Knowledge Management Week uses mini-games to boost engagement, knowledge sharing, and technology use.

Interactive AI enables natural, empathetic human-machine conversations, transforming digital interactions.

Performance management uses analysis to boost results, focusing on agility, relevance, and efficient data use.

The E-Myth offers strategies to grow small businesses by balancing entrepreneurship, management, and execution.

For success, change management requires urgency, communication, and structured planning using models like ADKAR.

Whole Thought: Guide to holistic thinking, exploring intelligence types and knowledge capabilities for growth.

Conversational Generative AI tools entered our lives approximately a year and a half ago. Despite the short time, they have become...

In the modern business world, information is a vital strategic resource. Nevertheless, when it comes to knowledge in the service world,...

Objective-driven AI and Generative AI are two advanced and developing approaches in artificial intelligence. While Objective-driven AI...

Introduction The book " Knowledge Management Mobilization in the Social Sciences and Humanities: Moving from Research to Action " is a...