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Knowledge Management trends
Knowledge Management is no longer judged by its intentions, frameworks, or tools.
It is judged by one question only:
does it help the organization perform better, faster, and with less risk in a reality shaped by AI and constant change?
Three main trends define KM in 2026
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Improving knowledge access
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Learning from existing information
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Enriching documentation packaging
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Structuring experts’ knowledge in AI agents
Using AI to make most KM task more effective and more efficient:

AI as a Core KM Capability
Change Management Remains the Challenge
Designing and implementing smart CM programs:
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Using CM methodologies for planning
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Applying CM practices and tools
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Using creative and critical thinking to address resistance
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Using AI to support change process

From KM Language to Business Impact
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Using business terminology
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Addressing business risks, objectives, and opportunities
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Translating business needs into KM solutions
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Thinking in terms of business outcomes
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Celebrating business success via KM
Less KM terminology:

How organizations leverage their critical knowledge to serve their business needs will increasingly determine their ability to perform, adapt, and compete.
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