2Know Newsletter
News
ROM News - August 2026
Everyone is invited to start preparing for the Global Knowledge Management Week, taking place October 19–23, 2026. Now is the perfect time to begin planning activities and initiatives that can be organized within your organization, community, or country.
Join us for the Learning from Knowledge Management Leaders Around the Globe Zoom session featuring Mr. Ron Young (Cambridge, UK) on October 21, 2026. Details and registration >>
Has agentic AI outgrown the data organization? - Article
Modern AI agents demonstrate impressive reasoning, language fluency, generative capability, and predictive intelligence. Read >>
The KM & Innovation Edge - Blog
Katya Linossi’s monthly insights on Knowledge Management, AI, and innovation, featuring trends, research, and practical ideas to help organizations turn knowledge into a strategic advantage. Read >>
Gamification - Video
Discover how gamification boosts engagement, participation, and learning in Knowledge Management, training, and change initiatives. Watch >>
Quality Before Quantity: How to Maintain a Knowledge Base That Supports Service Operations
When everything seems worth keeping, adding more content is easy. The real challenge is deciding what to leave out of the knowledge base.
When Knowledge Becomes an Experience
What happens when a document becomes a video, a diagram, or an interactive experience? In the age of AI, the role of the Knowledge Manager is fundamentally changing- from organizing information to designing knowledge experiences that help people understand, remember, and take action.
