2Know Newsletter
News
ROM News - November 2026
Global Knowledge Management Week concluded successfully, reaching more countries and featuring more activities this year. Read more here >>
Wishing everyone a wonderful winter!
New on Our Website: Knowledge Capacities for Developing Symbiotic Intelligence
In a world where humans and artificial intelligence increasingly work together, the ability to integrate human thinking with technological capabilities is more important than ever. Symbiotic Intelligence offers a perspective on this partnership as a foundation for learning, knowledge creation, and decision-making.
We’ve added Alex Bennet’s Knowledge Capacities on this topic to our website- knowledge capabilities that offer ideas and practical exercises for developing the partnership between humans and AI. We invite you to explore and download the materials. For those interested in a deeper dive, we also recommend reading the book summary and the full book.
Patrick Lam's Blog
This month, we feature a blog by Patrick L exploring a seemingly practical and effective approach to implementing AI in organizations. Read >>
The 5 AI Scaling Mistakes That Could Derail Your Business - Article
A successful AI pilot is just the beginning. What five mistakes could turn an early win into an organization-wide failure-and how can you avoid them as you scale? Read >>
Company Brain: Another Angle on Knowledge Management in the Age of AI Agents
What if organizational knowledge could do more than answer questions? A Company Brain connects trusted knowledge with AI agents to support decisions and guide action- giving knowledge management a broader role in how organizations work.
An AI Agent Is a Means, Not an End
Building an AI agent is only the beginning. Real value comes from solving the right problem, connecting reliable knowledge, and choosing a solution employees actually need- even when that means taking a simpler path.
From Tool to Agent: A Map of Terms for Working with Artificial Intelligence
What turns an AI tool into an agent? Look beyond the buzzwords to discover how knowledge, instructions, and autonomy come together - and why knowledge management makes the difference.
