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Applied Generative AI

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Generative AI deals with the new discipline of content developed by machines, specifically LLM based.

Change Management

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The processes of changing organizational processes, culture, and habits, to improve its business performance.

Communities of Practice

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Groups of people linked based on collective expertise serve an organization's knowledge needs.

Content Management

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Arranging content in a uniform, structured way (e.g., templates), thus enabling easy and intuitive end user access to relevant information.

Digital Platforms

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Architecture, tools selection, and set up of information and knowledge management technologies.

Document Management

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A mechanism for dealing with the abundance of documents, public and private, cluttering organization networks.

Gamification

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Gamification is a tool for integrating positive emotional experiences into the activity routine and during peak events in the organization.

ISO 30401

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ISO 30401 management system standard for knowledge management is meant to support organizations in developing a management system that effectively promotes and enables value-creation through knowledge.

Innovation

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Innovation leverages an organization's performance and its competitive advantages.

Knowledge Retention (KiSure)

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A systematic approach to extracting tacit knowledge, while organizing documented knowledge. Knowledge Retention is critical during replacement of experts and key employees. KiSure is ROM's trade-mark solution for improved knowledge retention

Knowledge Risk Management

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As knowledge importance increases in organizations, so do knowledge risks. Knowledge risk management is the process of managing those risks.

Lessons Learned

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A systematic, holistic approach to extracting knowledge from experience, and of making it accessible.

Portals and Intranets

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Organizing websites and portals to enable knowledge usage by customer and the general public as well as by employees.

Professional Knowledge Development

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Developing professional knowledge by aggregating existing documented and tacit assets, and using it to construct new knowledge levels.

Promoting Knowledge Management Programs

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Knowledge Management programs enable organizations to safeguard their knowledge assets and leverage the organization's performance based on its knowledge.

SOPs and Smart documents’ accessibility

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SOPs and guidelines hold the documented knowledge of an organization. Effective internal accessibility improves understanding and implementing

Service Knowledgebases

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Managing service organization knowledge such that junior employees deliver high-quality service.

Social Media

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Use of social networks by an organization to create business opportunities and improve processes.

User Experience

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User experience (UX) focuses on the user's feelings when using a product or service.

Our projects span the entire knowledge management services

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Knowledge management
Services

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