Knowledge retention is no longer just about documenting expertise -it’s about people, identity, and creating continuity in a changing world of work.

What if documenting knowledge felt less like a chore and more like a creative act? With gamification, AI support, and smart design choices, documentation can become engaging, effective- and even enjoyable.

When war struck in 2025, the fight over knowledge proved as decisive as the battlefield. This article reflects on why preserving critical expertise is vital for resilience and continuity—whether in national security or business. Learn why knowledge retention must move from a crisis response to a core organizational habit that protects your most valuable asset: the knowledge of your people.

Tacit knowledge is valuable not because it is hidden, but because of its depth and practical impact on performance. Organizations should encourage sharing, convert critical tacit knowledge into explicit form, and prioritize what truly matters, ensuring both documented and experiential knowledge support learning, decision-making, and long-term organizational success. YES—Tacit Knowledge is important. NO—Its tacit nature isn’t what makes it valuable. Why do we get so excited wh

In celebration of our 300th edition of the 2know newsletter, we are pleased to share the knowledge management best practices contributed...

A knowledge retention project aims to prevent undesirable loss of professional knowledge that is key to the organization's success. Generati

Knowledge preservation in wartime is the systematic collection, verification, and archiving of operational, medical, legal, economic, and public information during conflict. It enables informed decision-making, strengthens crisis management, supports accountability and recovery, and ensures that lessons learned improve future preparedness, resilience, and historical understanding. The Hamas - Israel War erupted on Saturday morning, October 7, 2023, as a result of a surprise a

Returning to work after extended leave requires structured knowledge reintegration, not just task handover. A formal “return-to-work” procedure- mapping missed projects, updating shared knowledge, refreshing personal expertise, and planning the first week- reduces inefficiency, accelerates performance recovery, and strengthens organizational continuity through systematic knowledge management. What happened… I spent seven months on maternity leave. Two weeks before my estimate

Organizational forgetting refers to the loss of organizational knowledge and can harm an organization's ability to learn from mistakes

Knowledge retention extends beyond retirees to preserving organizational, cultural, and family heritage across generations. By documenting experience, values, and traditions through writing, archives, and digital tools, individuals and institutions prevent knowledge loss, strengthen identity, and ensure that accumulated wisdom continues to guide learning, continuity, and collective resilience. A central and essential area in the world of Knowledge Management is the field of k

The Great Resignation is a widespread workforce shift marked by increased job quitting and career changes, accelerated by COVID-19 and changing work values. It challenges organizations to prioritize knowledge retention, systematic documentation, and digital knowledge sharing to maintain continuity, resilience, and performance amid high employee turnover. For the past couple of years, and throughout the entire COVID-19 era, we’ve been hearing of “The Great Resignation.” It has

Knowledge management is the deliberate preservation and transfer of organizational heritage- its culture, practices, insights, and routines- across roles and generations. By documenting goals, procedures, lessons learned, and rituals, employees transform personal expertise into shared assets, ensuring continuity, identity, and long-term organizational resilience beyond individual tenure. Like many Israelis, I spent the holiday season abroad on a brief vacation. I was looking

Knowledge retention is the systematic capture and transfer of tacit expertise from experienced employees before it is lost. By mapping expertise, prioritizing critical gaps, building trust, conducting structured interviews, and organizing insights into accessible documentation, organizations preserve hidden wisdom, sustain continuity, and strengthen long-term learning and performance. In the enchanting world of Harry Potter, magic intertwines with memory and knowledge. Dumble

Innovation and knowledge reuse are both valuable approaches, but innovation is necessary in times of crisis and competition

Knowledge management has evolved from oral exchange and literacy to digital systems and artificial intelligence that proactively deliver relevant information. By shifting from manual searching to intelligent, context-aware knowledge delivery, organizations reduce information overload, improve decision-making, and enable workers to focus on high-value tasks in an era of “artificial knowledge.” I constantly ask myself, how did we do without….? How did we do without cellular pho

Knowledge retention in modern organizations requires more than digital repositories; it depends on active knowledge sharing, trust, and motivation. By combining supportive culture, social interaction, and incentives with structured systems, organizations transform stored information into usable intellectual capital that improves decision-making, innovation, and long-term performance. The data technology revolution has shifted the previous social paradigms regarding individual

Knowledge retention in modern organizations requires combining digital repositories with active sharing, trust, and incentives. By encouraging collaboration, rewarding knowledge contribution, and integrating social interaction into daily work, organizations convert individual expertise into intellectual capital that improves decision-making, supports learning, and sustains competitiveness despite high employee turnover. The data technology revolution has shifted the previous

Retiree knowledge retention is a structured process for identifying critical experts, prioritizing their unique expertise, systematically documenting tacit and explicit knowledge, and integrating it into daily work systems. By starting early and embedding outputs into organizational workflows, organizations reduce operational risk, ensure continuity, and preserve strategic capabilities beyond employee retirement. Retiree expert knowledge retention is an important need in many

Knowledge capture is the structured transformation of tacit expertise into accessible, explicit knowledge through focused individual retention and collaborative group processes. By using guided sessions, templates, and facilitation, organizations document best practices, strengthen shared learning, and embed critical insights into daily work to improve continuity, performance, and knowledge culture. Knowledge capture is a concentrated effort to capture tacit knowledge and tra

Critical knowledge transfer focuses on systematically identifying, capturing, and passing experts’ deep, experience-based know-how to successors. Using structured tools, mentoring, guided practice, and measurement, organizations preserve explicit, implicit, and tacit knowledge, reduce operational risk, accelerate learning, and sustain innovation and performance during transitions. " Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts ," co-authored by D