The book *Managing Complexity in Times of Crisis* offers practical guidance for leaders using the Cynefin framework. It outlines five coping stages and highlights the power of reflection, collaboration, and learning to help organizations adapt, innovate, and grow stronger through uncertainty.

Service and sales call centers operate in a dynamic environment, handling thousands of interactions daily. Alongside organized procedures...

The book "Critical Thinking Logic & Problem Solving" by Neuronswaves Laboratory is a practical guide for anyone who wants to improve...

Knowledge management is a complex and multifaceted field that includes, among other things, two important concepts: workflows, i.e. work...

Knowledge-rich organizations typically store their knowledge in documents such as procedures, training materials, etc. This is known as ...

In today's dynamic organizational reality, an organization's ability to continuously learn and improve represents a critical competitive...

The book The 4 Pillars of Critical Thinking, written by Patrik Ian Meyer and published in 2023, deals with one of the most important and...

In celebration of our 300th edition of the 2know newsletter, we are pleased to share the knowledge management best practices contributed...

The Smart Mission examines knowledge management, stressing learning, collaboration, and dynamic approaches for today's uncertain world

The book " Noise: A Flaw in Human Judgment ," authored in 2021 by Nobel Prize Winner for Economics Daniel Kahneman in collaboration with...

In May 2020, as the initial wave of COVID-19 ended, the State of Israel began its journey back to normalcy. Numerous organizations...

" The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail " was authored by Clayton Christensen, a professor at Harvard...

Learning lessons is an activity familiar and common among organizations. As Knowledge Management personnel we recommend it as a method of...

Nearly every debriefing process, certainly those conducted according to the two leading lesson learning methodologies (namely: AAR and...

The book " Establishing a Lessons Learned Program " is a handbook authored by the US Army Learning Division (CALL) in 2012. This book...

" The Lessons Learned Handbook: Practical Approaches to Learning from Experience " was authored in 2010 by Nick Milton, a well-known...

During this past august, I've had the chance to participate in a fascinating meeting initiated by the head of the Israeli Police Forces'...

Everybody learns lessons. Everybody wants to improve their lesson learning. Researches and lesson learning were always intertwined with...

DSS: Decision Supporting System is a computerized information system that supports decision making processes in a business or...

The book " REWORK " challenges many classic methods established over the years for running startups or companies. It is a collection of...