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Managing Complexity in Times of Crisis - Book Review
The book "Managing Complexity (and chaos) in Times of Crisis: A field guide for decision makers inspired by the Cynefin framework" was...

Dr. Moria Levy
11 hours ago6 min read


From Conflict to Continuity: What the Iran War Teaches Us About Knowledge Preservation
When war struck in 2025, the fight over knowledge proved as decisive as the battlefield. This article reflects on why preserving critical expertise is vital for resilience and continuity—whether in national security or business. Learn why knowledge retention must move from a crisis response to a core organizational habit that protects your most valuable asset: the knowledge of your people.

Sagit Salmon
Sep 292 min read


One Knowledge Management System for All: Opportunity or Risk?
One system or two? Choosing the right Knowledge Management setup can transform how your teams work. A single KMS boosts sharing and efficiency but risks overload, while separate systems offer focus but need more resources. A smart hybrid model may deliver the best of both worlds-helping you balance speed, depth, and collaboration.

Sarit Bain
Sep 293 min read


The Tipping Point – Book Review
Malcolm Gladwell’s "The Tipping Point" explores how small changes spark big revolutions. It highlights three key factors: influential messengers, making ideas memorable, and shaping the environment. The book offers practical insights into driving change and inspiring people.

Dr. Moria Levy
Sep 266 min read


Contagious: Why Things Catch On - Book Review
Jonah Berger’s Contagious reveals why some ideas spread like wildfire while others fade. Using the STEPPS framework - Social Currency, Triggers, Emotions, Public, Practical Value, and Stories - Berger shows how to craft messages people can’t resist sharing. A must-read for marketers, innovators, and anyone seeking to spark real-world buzz.

Dr. Moria Levy
Sep 256 min read


Knowledge Management in Public Organizations: "Even a thousand-mile journey begins with one small step"
In recent years, there has been growing recognition of the importance of Knowledge Management in organizations. Professional,...

Michal Gil-Peretz
Aug 287 min read


Recurring Knowledge Management in Call Centers – Turning Hassle into Strategic Resource
Service and sales call centers operate in a dynamic environment, handling thousands of interactions daily. Alongside organized procedures...
Shay Shmaya
Aug 282 min read


C&C thinking – Book Review
The book " C&C Thinking: Becoming Whole" was written by Alex Bennet in 2025. I think I served as a trigger for the book's creation....

Dr. Moria Levy
Aug 2710 min read


When Everyone Wins: How to Turn Subject Matter Experts (SMEs) into True Partners for Success
Content management encompasses all the factors that comprise information in digital channels and make it useful, as well as the processes...

Zvia Hen
Jul 284 min read


When every second counts: the critical role of emergency Knowledge Management
During an emergency, when time is a scarce resource, the ability to quickly retrieve the right information becomes critical. As the world...

Meirav Barsadeh
Jul 275 min read


The Beginner Generative AI Handbook – Book review
The book " The Beginner Generative AI Handbook " by Jordan Blake, published in 2025, explains the principles and tools that can help...

Dr. Moria Levy
Jul 206 min read


Battle of the Bots: Which AI Assistant Comes Out on Top
In recent years, there has been a significant leap in the world of Artificial Intelligence, and it is no longer perceived as a distant...

Anat Bielsky
Jun 265 min read


Knowledge Doesn't Sleep at Night - The Night Shift of Knowledge Management
Have you ever worked a night shift? Personally, I endured quite a few night shifts during my military service, reaching a glorious yet...

Michal Blumenfeld Sagi
Jun 194 min read


Critical Thinking Logic & Problem-Solving - Book Review
The book "Critical Thinking Logic & Problem Solving" by Neuronswaves Laboratory is a practical guide for anyone who wants to improve...

Dr. Moria Levy
Jun 165 min read


Contiguity – Book Review
The book "Contiguity: Entangled Threads of Living and Learning," written by Alex Bennet, is part of a series of books on concepts related...

Dr. Moria Levy
Jun 158 min read


Meet Perplexity
While ChatGPT has become widely synonymous with Artificial Intelligence tools and is the focus of most media and social network...

Liron Dorfman
May 295 min read


Navigating conversations with AI: the importance of human critical thinking
Conversing with Artificial Intelligence is like sailing on a calm river- the water carries you, but not always to the right place. The...

Dafi Weiss
May 273 min read


And You Shall Create - Book Review
Introduction The book "And You Shall Create" ("Vyatzarta" in Hebrew) was published in 2025 by a pair of authors - Rabbi Yuval Ohali, an...

Dr. Moria Levy
May 275 min read


Conversational Gen AI as a Tool in Service Centers
The breakthrough of Conversational Gen AI tools like ChatGPT, which happened almost overnight, caused us to recalculate our path....

Sagit Salmon
Apr 293 min read


Responsible AI in Organizations: Principles, Risks, and Opportunities
The use of Generative AI in organizations is gaining momentum. However, alongside the significant potential of using Artificial...

Sarit Bain
Apr 243 min read
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