The Challenge in Organizations with Multiple Customers! All large companies offering services or products to hundreds of thousands of...

It's four pm in a packed mall. Suddenly, a four year old whose parents refused to buy him/her a toy lies down on the floor and throws a...

Many tips have already been written about how to build and design PowerPoint presentations that interest readers/viewers and convey the...

We are all familiar with the difference between knowledge items one has to pull and those one has to push: A knowledge item that must be...

Recently, we have witnessed the establishment of many sites in the organization that are different from those we were accustomed to. If,...

If you begin to lose your memory, even in small amounts, you will discover that memory is the essence of life. Life without memory is not...

Written in collaboration with Dr. Moriah Levy There is a saying: "A good product sells itself." However, this perception is not true in...

Discussion is one of the most common, useful, and available tools for knowledge management. Managing a discussion implements the...

Most of us know this all too well... Whether we have an information website based on a content/item tree, a document management system,...

Organizational lessons-learned processes are crucial and central today. Indeed, many organizations conduct them as part of knowledge...

A knowledge tree, also named- navigation tree is a hierarchical mechanism which represents items with a common denominator, thus creating...

During the last Passover, my family read in the Haggadah about the Israelites (the poor souls...) who walked 40 years in the scorching...

It's not a bird, it's not a plane! It's Super User! Most of us are familiar with the term 'super user' from the world of IT, where it...

Here are some tips that are not necessarily directly related to knowledge management methodologies but are undoubtedly just as effective...

We've theoretically understood for a long time that knowledge management solutions in the work environment benefit productivity. The...

Functional Characterization of a Community - Where Can We Go? When we build a community, we use organizational resources and aim to...

For years, the term portal has confused us. This confusion is due to the term 'portal' being used for three different (yet related)...

Anyone who builds a content website or document management system eventually reaches the stage of creating a content tree. This is the...

If we think about it, the world of the internet and intranet is like an endless forest of information. And if this world is like a...

Why do certain companies succeed where their competitors in the same field fail? Many factors influence a company's success, but without...