Knowledge management projects are inherently complex. They require changing work habits, but more importantly, they involve changing...

It is a known fact that there are two kinds of knowledge in organizations: explicit knowledge- knowledge which is located in the...

Anyone who has recently been to the cinema has surely noticed that the time devoted to advertisements before the movie starts feels like...

Knowledge constantly changes, and dynamic market demands require that organizational knowledge - products, services, markets, processes,...

As part of my job, I am occasionally required to develop group workshops which are suitable for various purposes, ranging from...

Countless organizations invest significant efforts in developing work tools for their employees to increase productivity and meet their...

The Challenge in Organizations with Multiple Customers! All large companies offering services or products to hundreds of thousands of...

It's four pm in a packed mall. Suddenly, a four year old whose parents refused to buy him/her a toy lies down on the floor and throws a...

Many tips have already been written about how to build and design PowerPoint presentations that interest readers/viewers and convey the...

We are all familiar with the difference between knowledge items one has to pull and those one has to push: A knowledge item that must be...

Recently, we have witnessed the establishment of many sites in the organization that are different from those we were accustomed to. If,...

If you begin to lose your memory, even in small amounts, you will discover that memory is the essence of life. Life without memory is not...

Written in collaboration with Dr. Moriah Levy There is a saying: "A good product sells itself." However, this perception is not true in...

Discussion is one of the most common, useful, and available tools for knowledge management. Managing a discussion implements the...

Most of us know this all too well... Whether we have an information website based on a content/item tree, a document management system,...

Organizational lessons-learned processes are crucial and central today. Indeed, many organizations conduct them as part of knowledge...

A knowledge tree, also named- navigation tree is a hierarchical mechanism which represents items with a common denominator, thus creating...

During the last Passover, my family read in the Haggadah about the Israelites (the poor souls...) who walked 40 years in the scorching...

It's not a bird, it's not a plane! It's Super User! Most of us are familiar with the term 'super user' from the world of IT, where it...

Here are some tips that are not necessarily directly related to knowledge management methodologies but are undoubtedly just as effective...