Co-written with Gal Gutman Like any professional article, we'll start with definitions. First, what is a template? A template is a basic...

” Communities of Practice ” explores learning and knowledge from the perspective of a researcher and consultant in learning social systems. Wegner, a globetrotting consultant, imparts lectures and applies his teachings worldwide to the current writing. Wenger is concluding a visit to Moldova and plans to be in Sydney next month. He is truly a peripatetic consultant with a broad perspective. The concept of the "experience community" (the term we will use to describe Communitie

The decision to establish an information management unit in an organization must be accompanied by several secondary decisions. The two...

The term knowledge Bot is a term popularly used by those dealing with the IT world, especially those dealing with WEB. Despite the...

One of the common solutions in knowledge management is a community, but do we know what a community is? A community is a group of people...

Written in collaboration with Dr. Moriah Levy As its name suggests, a Knowledge Junction is a person who channels inquiries from various...

What are Corn Flakes without their rooster? What are raisins without their sun-maiden the box? The marketing activity outlines a route...

Do you know those things that seem trivial but only become apparent in hindsight? "The Knowing-Doing Gap" is one such book. It delves into a problem closely linked to knowledge management but serves as its complement: How is it that numerous organizations possess all the correct answers yet still commit numerous mistakes, occasionally bordering on nonsense? Why do many managers, having attended advanced management workshops and enlisted consultants who provided sound ideas, p

Let's start from the end... A young man named Albert Einstein once claimed: "Everything that can be counted does not necessarily count;...

We have written much about information management, its role, advantages, and importance for organizations where service is at the heart...

What is word-of-mouth marketing? Word-of-mouth marketing is a method in which marketing messages are transferred, sometimes without any...

When referring to a portal, we use the professional terms 'customization' and 'personalization'. What does this pair of terms refer to...

Written in collaboration with Karen Trustler Daily life presents us with countless interactions with service-providing organizations -...

Many organizations seeking to implement "lessons learned" processes start by selecting and implementing an existing debriefing...

The term Social Capital received wide attention in the sociological discourse of the late 20th century. Many sociologists, including...

Recent forecasts of knowledge management trends give smart search engines a place of honor. Search products have existed in organizations...

Written in collaboration with Tali Helman Social Network Analysis (SNA) is the mapping and measuring of relationships and information...

The psychological contract is a well-known concept in organizational culture and labor relations. In its traditional sense, it is defined...

Leonard and Snap's book, published by Harvard Business School Press in 2005, is a relatively recent publication. The book delves into a critical issue for organizational managers and individuals: how to foster and convey internal organizational wisdom. It explores the progression from cultivating beginners to experienced individuals, experimenters to the understanding, understanding to experts, and experts to those profoundly insightful. This individual possesses vast knowled

The term "steering committee" is a well-known and recognized concept, implemented to varying degrees in many organizations. The steering...