Feel-Good Productivity by Ali Abdaal defines sustainable productivity as achieving meaningful results by cultivating positive energy, reducing emotional barriers, and building supportive habits. By combining play, confidence, clarity, and recovery, individuals can work more effectively over time, avoid burnout, and stay focused on what matters most. Ali Abdaal's book Feel Good Productivity: How to Do More of What Matters to You, published in 2023, addresses a question concern

Written with Sagit Salmon The simple answer to the question "End Users – Customers or Partners?" is both. End users are both the...

Agentic AI refers to artificial intelligence systems that not only process information but also set goals, learn from experience, and take initiative to act toward outcomes. By integrating perception, planning, and decision-making, agentic AI can autonomously handle complex tasks, improve over time, and enhance human workflows, enabling smarter automation without sacrificing oversight or alignment with user intent. In previous articles, we introduced Generative AI , Objective

Multimodal artificial intelligence combines and interprets multiple data types- such as text, images, audio, and visuals- to understand context and generate richer, more accurate responses. By bridging modalities, multimodal AI enables more natural interactions, enhanced comprehension, and seamless cross-format workflows, helping users unlock insights, streamline creative tasks, and build applications that respond fluidly to complex, real-world inputs. What is Multimodal Arti

The book "How to Take Smart Notes: One Simple Technique to Boost Writing, Learning and Thinking" was written by Sonke Ahrens in 2017...

Distilling insights is the systematic process of transforming tacit employee experience into clear, actionable knowledge. By applying principles such as contextualization, added value, practicality, rationale, clarity, and continuous refinement, organizations build reliable insights repositories that strengthen decision-making, accelerate learning, and embed experiential knowledge into everyday work processes. Knowledge-rich organizations typically store their knowledge in do

Lessons learned through event analysis is a structured process for examining successes and failures to extract actionable insights. By selecting relevant cases, presenting them as concise stories, protecting privacy, and using engaging formats, organizations strengthen learning, improve decision-making, and embed continuous improvement into daily operations. In today's dynamic organizational reality, an organization's ability to continuously learn and improve represents a cri

Managing knowledge is nearly always a good idea in any context. However, in the organizational setting, there are some important...

The Power of Going ALL-IN by Brandon Bornancin defines leadership as a mindset of full commitment to excellence, growth, and accountability. By aligning vision, empowering teams, and executing with discipline and resilience, leaders can drive performance, build strong cultures, and achieve sustained success in business and life Brandon Bornancin's 2024 book “The Power of Going ALL-IN: Secrets for Success in Business, Leadership, and Life” discusses company leadership. The au

Knowledge management systems in service centers are considered essential tools for any organization engaged in providing services, as the...

Written in collaboration with Dr. Moria Levy Introduction In modern organizations, procedures and processes are a central component for...

Tacit knowledge is valuable not because it is hidden, but because of its depth and practical impact on performance. Organizations should encourage sharing, convert critical tacit knowledge into explicit form, and prioritize what truly matters, ensuring both documented and experiential knowledge support learning, decision-making, and long-term organizational success. YES—Tacit Knowledge is important. NO—Its tacit nature isn’t what makes it valuable. Why do we get so excited wh

The 4 Pillars of Critical Thinking by Patrik Ian Meyer presents a structured approach to analyzing information, evaluating evidence, recognizing biases, and making decisions. By developing observation, reasoning, reflection, and communication skills, it enables more accurate judgment, effective problem-solving, and adaptable thinking across complex personal and professional contexts. The book The 4 Pillars of Critical Thinking, written by Patrik Ian Meyer and published in 202

The Untapped Team Advantage by Peter Cauwelier argues that exceptional performance stems from deliberate team development rather than individual excellence. By applying structured practices- clear goals, defined roles, psychological safety, and continuous learning- leaders can transform groups into high-performing teams that drive innovation, resilience, and sustained organizational success. Introduction Peter Cauwelier, an expert in teamwork, wrote the book The Untapped Team

In celebration of our 300th edition of the 2know newsletter, we are pleased to share the knowledge management best practices contributed...

Gamification in Knowledge Management Week uses mini-games to boost engagement, knowledge sharing, and technology use.

Interactive AI enables natural, empathetic human-machine conversations, transforming digital interactions.

Performance management uses analysis to boost results, focusing on agility, relevance, and efficient data use.

The E-Myth offers strategies to grow small businesses by balancing entrepreneurship, management, and execution.

For success, change management requires urgency, communication, and structured planning using models like ADKAR.