[Based on an article by Robert Smallwood] Twenty years ago, all documents were printed on paper. Nowadays, 60%-70% of companies'...

As a knowledge management consultant, I sometimes recommend that organizational clients working with websites, intranets, portals, and...

Most of us know this all too well... Whether we have an information website based on a content/item tree, a document management system,...

A knowledge tree, also named- navigation tree is a hierarchical mechanism which represents items with a common denominator, thus creating...

Anyone who builds a content website or document management system eventually reaches the stage of creating a content tree. This is the...

If we think about it, the world of the internet and intranet is like an endless forest of information. And if this world is like a...

In the field of knowledge management, we deal quite a bit with writing and content; whether as guides for content experts and providers...

One trend gaining increasing interest from organizations worldwide is Enterprise Content Management (ECM). Like any technology that...

A designated content expert, also named a subject matter expert is a worker who holds professional knowledge which answers a knowledge...