Content Management

One of the sub-worlds of knowledge management is related to content management. Those dealing with content management have undoubtedly encountered three related concepts:

• Content Management System, hereinafter CMS

• Enterprise Content Management, hereinafter ECM

• Web Content Management, hereinafter WCM

At first glance, these three concepts appear synonymous, but this is not the case: The first, CMS, represents the overall family of content management solutions. This family includes two sub-families:

ECM for managing internal organizational content. WCM for managing content aimed at the general public (the internet world).

The solutions offered for these two types of needs overlap only partially. ECM, for example, deals with multiple content sources that come in different formats and technologies, and one must know how to integrate them. WCM, on the other hand, emphasizes a strict content approval WORKFLOW process before making it public.

Before purchasing any supporting technology, it is recommended to examine the primary need and focus on dedicated solutions tailored to that specific family. There are, of course, those that do both (and usually also provide coffee), but their cost is correspondingly high, or the solution level in each family is less good.

For your use.

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Want to learn more about document & content?

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• Content Organization - Implementation Tips

• Has content become a secondary component of websites?

• Multiple Document Management Systems or One Central System?