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Competitive Intelligence - Changes and Trends Following the Global Crisis
The global economic crisis heightens the vulnerability of companies to external environmental threats and the difficulty in predicting...

Avner Barnea
Jun 30, 20094 min read


Data Mashup and Classic Data Transfer
What is a Mashup? In technology, a Mashup refers to web applications that combine data and information from different sources to create a...

Keren Trosler
Jun 30, 20094 min read


Encouraging Knowledge Sharing Among Users
Knowledge-sharing activities within a website or other knowledge management solutions may cause concerns and even resistance from...

Rom Global
Jun 30, 20093 min read


Critical Incident
The Critical Incident Technique (or CIT) was implemented in 1954 by Colonel John C. Flanagan, director of the Department of Aviation...

Keren Trosler
Jun 30, 20094 min read


The Importance of Change Management in Implementing Business Intelligence Solutions
Organizations are constantly changing. This is a common saying for anyone who works with or within an organization. Our world in general,...

Tali Helman
Jun 30, 20093 min read


What They Didn't Tell You About Knowledge Management - Book Review
Published in 2006, " What They Didn't Tell You About Knowledge Management " was written by Jay Liebowitz, a professor of information science with a background in library and informatics and experience as a NASA knowledge manager. The book articulates his philosophy by combining a methodological perspective rooted in academic expertise with a practical vision derived from his role at NASA. This book is one of the 46 authored and published by Liebowitz, many related to knowledg

Dr. Moria Levy
May 31, 20098 min read


Knowledge Retention through Learning Sessions
Knowledge retention activities are typically perceived as involving only two people: the knowledge giver and the knowledge receiver....

Naama Berkovitz
May 31, 20094 min read


Knowledge Management in Service Centers
The phone rings incessantly in customer service. Dozens to hundreds of representatives try to provide answers to customers on the other...

Dr. Moria Levy
May 31, 20095 min read


Business Intelligence - Tips for Effective Use of Existing Tools
Below are tips for effectively using existing business intelligence tools. This document is based on an article by SAP and Intel...
Tal Alon
May 31, 20092 min read


Micro-blogging and Twitter
Much has been written about blogs and personal pages. Many of us already belong to the "peeking" and sharing culture and expose ourselves...

Dudi Rozental
May 31, 20093 min read


Seven Knowledge Management Rules by Dave Snowden
Snowden's seven rules: Knowledge is contextual, voluntary, and often implicit. Learning from failure and connecting people.
Tomer Kedar
Apr 30, 20092 min read


Competitive Intelligence Plan
Competitive intelligence: a strategic process to gather and analyze market data, aiding business decisions and maintaining competitive edge.

Dr. Moria Levy
Apr 30, 20093 min read


Integrating Customer-Related Business Intelligence into the CRM System
Implementing business intelligence systems is one of the significant challenges currently facing the business intelligence world. Adam...

Dr. Moria Levy
Apr 30, 20092 min read


Knowledge Management for improving the organizational supply chain
The supply chain is a synchronized array of organizations, individuals, activities, information and resources involved in supplying the...

Dudi Rozental
Apr 30, 20094 min read


Making Innovation Work - Book Review
This book, " Making Innovation Work ," presents a truly innovative exploration of innovation. Authored by David Epstein (The Jewish Connection?) and Shelton, it effectively challenges prevalent stigmas associated with innovation. The book elucidates why innovation often falls short of expectations, even in organizations investing significant resources, and provides insights into the importance, methodologies, and tools for fostering innovation. It emphasizes that innovation i

Dr. Moria Levy
Mar 31, 200911 min read


Business Intelligence: 10 Common Mistakes
BI projects often fail due to a lack of leadership, poor data quality, user unfriendliness, inflexibility, and ignoring external factors.

Dudi Rozental
Mar 31, 20093 min read


The Five Stages of Maturity in the Need for Data Analysis
Data analysis maturity evolves from relying on experts to using advanced tools that guide users to discover insights and ask better question

Naama Berkovitz
Mar 31, 20095 min read


Escalation of Commitment
Our daily reality is becoming increasingly complex requires us to make decisions in conditions of uncertainty. Situations in which we...

Naama Berkovitz
Mar 31, 20094 min read


Virtual Discussion: Rules for Success
Virtual discussions provide immediate expert answers and rare access to experts, fostering ongoing user engagement.

Naama Berkovitz
Mar 31, 20096 min read


KPO - Knowledge Process Outsourcing
KPO outsources expert tasks, unlike BPO's simple work, helping companies focus on core skills. Growth is expected, especially in India.

Nurit Ston Lin
Mar 1, 20092 min read
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