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Reading time:
4
minutes
26/07/26
Quality Before Quantity: How to Maintain a Knowledge Base That Supports Service Operations
By:
Shay Shmaya
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Reading time:
4
minutes
27/04/26
Leveraging Organizational Tools for Knowledge Management - Even Without a Dedicated System
By:
Roee Dahan
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3
minutes
26/04/26
Bridging and Connecting - The Role of Knowledge Management Systems in Launching New Processes and Services
By:
Shiri Atzmon
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4
minutes
28/01/26
Managing the Relationship with Subject Matter Experts in Organizations
By:
Meirav Barsadeh
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4
minutes
27/10/25
The Triangular Conflict in Managing Knowledge within Knowledge Services
By:
Shiri Atzmon
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3
minutes
28/11/24
End Users in a Knowledge Management System: Customers or Partners?
By:
Nofar Levy
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4
minutes
29/09/24
Embracing the Challenge: An Agile Approach to Knowledge Management System Migration in Service Centers
By:
Shiri Atzmon
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4
minutes
02/08/24
Seamless Service: The Game-Changing Impact of Unified Knowledge Management
By:
Lior Cohen
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Reading time:
2
minutes
01/11/23
The Knowledge Management System: An Essential Tool for Service Centers in Emergency Times
By:
Sagit Salmon
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Reading time:
2
minutes
01/10/21
Re-aligning your service knowledge management system
By:
Sagit Salmon
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Reading time:
3
minutes
01/04/20
Knowledge Management in a financial institution’s call center's database during times of crisis
By:
Rimona farkash baruch
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3
minutes
01/12/16
Translating to customer language
By:
Dana Neuman- Rotem
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3
minutes
01/11/15
Service Centers in crises and emergencies
By:
Dana Neuman- Rotem
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