"Why should I use a discussion group when I can simply send an email?" "I'm connected to email all day anyway, as are my colleagues. What...

We present a particularly interesting review on knowledge sharing through communities, written by Richard McDermott, PhD, president of...

The knowledge management market is experiencing a renewed awakening after approximately two years of decline. Many organizations are...

In the field of knowledge management, we deal quite a bit with writing and content; whether as guides for content experts and providers...

Unlike regularly designed websites, blogs are built as collections of personal articles - posts that address various topics through the...

At the center of most customer service units in companies with a large customer base is an information system allowing service...

Do you sometimes have a "hot" topic that you urgently want to put on the agenda and bring to all your employees' attention? This happens...

In recent months, discussions have emerged regarding the status and need for knowledge management and designated role responsibility in...

When designing information and knowledge oriented platforms and interfaces- a main issue is the accessibility of the content. The point...

Translated from Shiv Signes' article in Portal Magazine The intranet has advanced significantly since 1995, when it first caught our...

One trend gaining increasing interest from organizations worldwide is Enterprise Content Management (ECM). Like any technology that...

Finding one good idea that will move your business forward is one of the hardest things to do. Whether inventing a patent, selling an...

Co-written with Dr. Moriah Levy We all recognize the importance of the implementation phase in any organizational project, particularly...

Knowledge is one of the main assets driving any organization today. Knowledge management is a process that organizations strive for, but...

For many of us, a portal already exists in our organization. In the past, we may have called it an "intranet," but now, with the...

For various activities related to knowledge management and innovation, people who will participate and fill different roles in the...

How do we move senior management from awareness to personal commitment? Have you ever encountered a manager who verbally supports...

Co-authored with Uri Ginzburg Who among us, as a manager or employee, hasn't encountered, more than once, the desire to retrieve...

Background Virtual knowledge communities have existed on the internet for a long time. These communities' main tools and communication...

Culture is one of the four key layers that comprise and build knowledge management within an organization. In every organization where a...