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Evaluation and Classification Dimensions in Knowledge Communities
Knowledge communities are one of the most common solutions implemented in organizations. This is evidenced by the findings of the 2008...

Naama Berkovitz
Dec 1, 20085 min read


Customer-Centric Selling- Book Review
What do we, as knowledge managers or BI and sales activity managers, have to do with this? What is the place of such a book summary in a professional journal that does not deal with marketing and sales? Well, there is a need for it. Not necessarily because of the consultants and software providers operating in the field but precisely for the internal knowledge managers and BI activity managers. They, like many others in the organization, are internal sales representatives. Kn

Dr. Moria Levy
Dec 1, 200810 min read


Interview with Nurit Biran - Knowledge Manager at ICL Fertilizers
How did you get into this field? I've been a knowledge manager since my youth. I didn't know that's what I was, and it wasn't called...

Keren Trosler
Dec 1, 200813 min read


Drive Business Performance – Book Review
Once again, we thank the software company. The book Drive Business Performance, which sheds light on business intelligence and how to implement it properly, was published with Microsoft's sponsorship as part of a series of management books released together with Wiley Publishing House. The book was written by two authors, Bruno Aziza and Joey Fitts, both company employees. We'll start with the Israeli perspective before delving into the book's depths and structure. Like many

Dr. Moria Levy
Nov 1, 20087 min read


Evaluation and Measurement of Knowledge Management Solutions: Theory and Field Implementation
Co-authored with Noga Chipman Why is this important? "Would you please tell me which way I ought to go from here?" "That depends a good...

Dudi Rozental
Nov 1, 20086 min read


Capability and Motivation to Receive Knowledge - The Second Half of a Successful Implementation Process
Implementing knowledge management processes often leads to changes in work processes, work habits, and even role definitions and...

Rom Global
Nov 1, 20083 min read


Lessons Learned - Managing the Lesson Life Cycle
Many organizations implement processes for lessons learned. In previous reviews, we discussed various methods for extracting lessons, the...
Amit Starikovsky
Sep 30, 20088 min read


SNA- Social Network Analysis
Social Networks Analysis is a discipline dealing with the mapping and evaluation of relationships and information flow between people,...

Tali Helman
Sep 30, 20083 min read


The Role of a Knowledge Manager
Co-written with Levi Odelia, Pinchi Sharon, Pichman Karen, Written and edited by Knowledge Management students at Bar-Ilan University,...

Zvia Hen
Aug 31, 20085 min read


Business Intelligence Competency Centers - Book Review
The book " Business Intelligence Competency Centers " was authored by three SAS employees as part of the company's efforts to promote BI worldwide. The SAS company warmly welcomes readers. This book is not a theoretical work but a convenient guide, offering comprehensive support for anyone looking to establish Business Intelligence Competency Centers within their organization. It covers all necessary components, partners, and steps—except for the individual—required for the t

Dr. Moria Levy
Aug 31, 200811 min read


Change Management - Best Practices, September 2008
As a supplement to their book Change Management, which was reviewed in the August issue, Hiatt and Creasy from the Change Management...

Dr. Moria Levy
Aug 31, 20083 min read


Collaboration2.0 - Book Review
The book " Collaboration2.0 " is a publication from 2008, co-authored by two individuals deeply immersed in the collaboration field: David Coleman, a technologist with unparalleled expertise in collaboration products, their capabilities, and trends, and Stewart Levine, an organizational consultant specializing in advancing decision-making through results-oriented agreements. Doubtless, few experts globally surpass Coleman in this domain. This book stands as an unparalleled re

Dr. Moria Levy
Aug 31, 20089 min read


Knowledge Management Principles in the US Army
The US Army, which has been managing knowledge for several years, recently published 12 knowledge management principles according to...

Sivan Arar Reuven
Aug 31, 20085 min read


Competing on Analytics - Book Review
The book " Competing on Analytics ," co-authored by Prof. Thomas Davenport and Ms. Jeanne Harris, follows Davenport's renowned work, "Working Knowledge," which has gained prominence in knowledge management. While this 2007 publication from Harvard Business School may have reached a different level of fame, it stands out for its unique analysis of the analytical subject. Providing a comprehensive overview of the business intelligence (BI) landscape, the book explores companies

Dr. Moria Levy
Jul 31, 200810 min read


Generation Y
"They combine the team work of the Baby Boomers generation with the capability approach of the army veterans and the technological...

Keren Trosler
Jul 31, 20083 min read


Wisdom of the Crowds - Book Review
For good reason, the book " Wisdom of the Crowds " has become a cornerstone of the WEB2.0 world. Authored by James Surowiecki in 2004, it introduces a revolutionary idea: under certain conditions, the wisdom of the masses surpasses that of experts. Surowiecki, an economic journalist from New York, meticulously details this concept, outlining the conditions and presenting numerous examples across diverse realms such as economics, contracts, politics, transportation, competitio

Dr. Moria Levy
Jul 31, 200812 min read


Expert Map
Here's a true story: During a knowledge needs mapping process we conducted at one of Israel's largest high-tech companies, one of the...

Naama Berkovitz
Jul 31, 20088 min read


Knowledge Transfer Through Semi-Structured Interview
In an era where companies face a sophisticated and dynamic business environment requiring more effective knowledge transfer processes...

Naama Berkovitz
Jun 30, 20087 min read


Managing the Knowledge Workforce - Book Review
Gain insights into how the information revolution is reshaping the business landscape. We currently find ourselves immersed in the information and knowledge revolution, observing the rise of a knowledge-based economy and integrating knowledge workers, a term popularized by Peter Drucker in "The Challenges of Management in the 21st Century," into our daily reality. This book examines the dynamics of management in the era of information and knowledge, focusing on knowledge mana

Dr. Moria Levy
Jun 30, 20086 min read


Change Management - Book Review
While casual and not glamorous, the book's unassuming title accurately mirrors its content. This simplicity characterizes the book itself—direct, accessible, and a source of valuable insights. Authored by Jeffrey M. Hiatt and Timothy J. Creasy of “The Change Management Learning Center”, the book delves into the critical aspect of caring for people during the change process. Drawing on their extensive field experience and a survey involving 288 organizations, the authors provi

Dr. Moria Levy
Jun 30, 20087 min read
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