We usually associate Conversational UI to a system's visual and graphic aspects. While this is true, there are other properties which can...

This question is common among many clients, both newcomers to the field making their first steps in their organization's Knowledge...

" TED's official guide to public speaking " is a book written by Chris Andersen, president, and chief curator of TED, who created the format we know of short, focused, and successful lectures. And who, if not Adam Such, should you learn how to properly lead a talk or speak in front of an audience? Notice: Knowing to give a talk is an acquired skill and can be taught.   Although the book is initially designed for short and focused TED-style lectures, there is definitely somet

Although I've been involved in customer service since I was 14, I still love to provide and improve service. However, when asked in...

The term 'third sector' is familiar, widespread, and universally recognized. However, beneath this label lies a diverse and heterogeneous...

What more is there to say about User Experience in technologically advanced world and defining the optimal interaction between man and...

" Strengths-Based Leadership: Great Leaders, Teams, and Why People Follow " is a captivating book by Tom Rath, a Gallup Research...

2017 is going to be a fascinating year in the field of mobile technology- quick networks, additional free data and innovative UX design....

In the highly technologically advanced society of the early 20th century, hunger as a widespread phenomenon was replaced by an obesity...

" Getting to Yes: Negotiating an Agreement Without Giving In " is a book by Roger Fisher and William Ury, renowned experts from Harvard...

Everybody loves focused, worthwhile offers; ones that present a reliable and realistic answer to our needs. Correct marketing, true...

Retiree expert knowledge retention is an important need in many organizations. It deals with retaining the most critical knowledge...

Knowledge capture is a concentrated effort to capture tacit knowledge and transform it to explicit knowledge. The capturing can take...

What is this? What does this term mean? TL; DR is an acronym which stands for Too Long; Didn't read . The term is usually used as a...

'Traditional' CRM deals with managing customer relations via analyzing the business activities the customers perform towards the...

"Agile Change Management: A Practical Framework for Successful Change Planning and Implementation"  is a book by Melanie Franklin, a seasoned expert with over two decades of experience in the field. She has been a consultant, guiding organizations through change processes and as a researcher.   Melanie Franklin has extensive change management experience, particularly within large or perhaps massive organizations. Her approach is highly organized and comprehensive.   The book

" SuperFreakonomics: Breaking Life Down " is a book by Steven Levitt and Steven Savner, both esteemed figures in economics and...

It's December again and the seasonal question arises (as it always does): what does the future hold in store? What trends can we expect...

The worldwide web is a central and meaningful part of our daily routines; it serves us in nearly all areas of our life: personal, health,...

The year is nearing to an end and Hanukkah is right around the corner. This coincidental timing got me thinking about this past year as...