2Know Newsletter News Introduction to activity theory- Book review The satirical work titled " Introduction to Activity Theory: Or Why Is the Neighbor More Successful? " was authored by Amos Katz in 1975.... Read Article Responsive or mobile: which website is preferable? In this day and age, we all understand that any internet website, should also be adapted to small screens of all sorts... Read Article Simple Content Management Behind every organizational website, be it a desktop-based or mobile website, there is a Content Management System (CMS) which enables... Read Article Social Planning Nearly all aspects of our life, whether personal, social or professional, require planning ahead. Planning is an efficient and methodical... Read Article Articles Previous Newsletters Printed Version Subscribe 2017 June

2Know Newsletter News Making Ideas Happen - Book Review The book " Making Ideas Happen: Overcoming the Obstacles Between Vision and Reality " was authored by Scott Belsky in 2010. Belsky, who makes a living by coaching individuals and companies in transforming ideas into reality, addresses a challenge that resonates with everyone, be they artists, managers, or dreamers. Often, the ideas we conceive, despite investing time and resources, result in outcomes far from our envisioned success. Generating an idea seems to represent only a tiny portion of... Read Article Discovering America – Knowledge Management in USA Government Organizations As part of the preparations for the launching knowledge management process at the Ministry of Foreign Affairs, the content manager at IT... Read Article Ethics in Knowledge Management with Web 2.0 Tools We have learned that Web 2.0 is a general term for internet usage patterns characterized primarily by the active sharing of information... Read Article Articles Previous Newsletters Printed Version Subscribe 2011 July

2Know Newsletter News Managing a Lessons Learned and Insights Repository Establishing a repository of insights and lessons learned is one of the most complex solutions within knowledge management solutions. The... Read Article Easy and Simple Syndication What is RSS? (Really Simple Syndication) RSS is a standard for distributing and sharing content on the Internet. It is an information... Read Article Portal in Three Days - Is Such a Thing Possible? Written in collaboration with Noga Chipman and Naama Berkovich The characterization process is one of the most central processes, if not... Read Article WEB 2.0 and its Implications for Organizational Knowledge Management As an ordinary person, I've recently encountered the term WEB 2.0 quite often. As someone who has been involved in knowledge management... Read Article Articles Previous Newsletters Printed Version Subscribe 2007 May

2Know Newsletter News Utilizing Business Intelligence for Organizational Knowledge Management I often wonder about the connection between BI and knowledge management. Admittedly, BI is primarily associated with data and its... Read Article Which font is suitable for my text? The body of the text is the most substantial part of my content composition. It must be sufficiently present mustn't stand out. It should... Read Article The Brain That Changes Itself - Book Review " The Brain That Changes Itself: Stories of Personal Triumph from the Frontiers of Brain Science ," authored by Norman Doidge in 2007,... Read Article 'Voices' in the Knowledge Management process A man and woman are stuck in an empty room in a deserted building in London. The door is open. They wish to leave. Why don't they leave?... Read Article Knowledge Management 2014: present and future There are those who refer to the stage we are in as 'the third generation of Knowledge Management'. The first generation dealt with... Read Article Articles Previous Newsletters Printed Version Subscribe 2014 November

2Know Newsletter News The Profit Impact of Business Intelligence - Book Review This book, " The Profit Impact of Business Intelligence ," authored by Steve and Nancy Williams in 2007, arises from their hands-on experience in the field. It furnishes valuable tools for advancing business intelligence within organizations, whether as a new initiative or by tapping into and leveraging existing data warehouses. Interestingly, many of the insights presented in the book are equally applicable to knowledge management. The book is enjoyable, thoroughly revisiting and elucidating... Read Article Capitalizing on Knowledge - Book Review The book " Capitalizing on Knowledge: From e-business to K-business ," alternatively titled "Creating Capital from Knowledge: From Internet Business to Internet Knowledge Business," was authored by David Skryme in 2001. Upon initially picking up the book, a sense of disappointment overcame me. A publication from 2001 is nearly considered historical eight years later, particularly in a field like knowledge management, which continues to evolve and consolidate. Nevertheless, despite this and... Read Article Small Multiple What is "Small Multiple"? Small multiple is a visual concept coined by Edward Tufte. It refers to small displays (about the size of a... Read Article Business Intelligence, Business Analytics, and Big Time Business intelligence and business analytics have become core tools for business decision-making, strategy development, and creating new... Read Article Evaluation and assessment of knowledge management software in support centers The knowledge support center software is an important tool for providing customers with a quality, professional, quick and reliable... Read Article Increasing Organizational Literacy Naturally, a great deal of knowledge circulates within an organization: in people's minds, in private reference materials, in files, and... Read Article WIKI Uses for Knowledge Management The Web 2.0 world always seems glamorous, inspiring envy compared to the world of organizational knowledge management. We stand in awe of... Read Article Articles Previous Newsletters Printed Version Subscribe 2010 May

2Know Newsletter News Embracing the Challenge: An Agile Approach to Knowledge Management System Migration in Service Centers Knowledge management systems in service centers are considered essential tools for any organization engaged in providing services, as the... Read Article Hunting for Pokemon in the real world Have you heard of Pokémon Go? Of course you have. I believe it is an exceptional user interface, and it is no wonder that the application... Read Article Successes and Failures of Knowledge Management - Book Review The book " Successes and Failures of Knowledge Management ," edited by Jay Liebowitz and published in 2016, stands out as a significant... Read Article Embracing Change: The Role of Technology in Shaping the Modern Workplace In recent decades, and especially in recent years, we've seen technological advancements that profoundly shape our lives and work.... Read Article Critical Knowledge Transfer - Book Review " Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts ," co-authored by Dorothy Leonard, Walter Swap, and Gavin Barton, was published in 2015. It is a sequel to another book written by the first two authors a decade earlier, "Deep Smarts." The book delves into the transfer of knowledge from experts. It focuses on activities such as rapidly training new employees with the guidance of experts or transferring knowledge in the context of departures or retirements. The... Read Article Blook AKA Blog-Book Many writers choose to write intermittently, writing a small segment each time. This method has many advantages including: Instead of... Read Article Articles Previous Newsletters Printed Version Subscribe 2016 September

2Know Newsletter News Intellectual Capital Balance Sheet One of the fascinating phenomena in the business world is the substantial gap between a company's value as reflected in its accounting... Read Article Where NOT to Start with Knowledge Management? We are convinced of the importance of knowledge management. We are certain that it is the key to making a quantum leap in achieving... Read Article Articles Previous Newsletters Printed Version Subscribe 2000 March

2Know Newsletter News Thinking, Fast and Slow - Book Review "Thinking, Fast and Slow" by Daniel Kahneman explores cognitive systems, biases, and value theory, delving into the interplay of System 1 an Read Article Improving BI Content and Improving its Accessibility Organizations invest resources in business intelligence, but despite its enormous potential to improve decision-making and achieve... Read Article Using Maslow's Hierarchy of Needs in the Context of the Knowledge Management Project Maslow's theory of needs assumes that universal needs are met by human beings, motivating them daily. In this article, we will refer to... Read Article Personal Knowledge Management Knowledge Management, with which we are all familiar, is a process which focuses on Knowledge Management from a socio-organizational... Read Article Articles Previous Newsletters Printed Version Subscribe 2012 September

2Know Newsletter News ISO30401 implementation- many of us speak English, yet we prefer our mother language KMGN- ISO30401 implementation task force. September 23rd, 2021. A global team of KMers, representing the five continents, meet together,... Read Article Using a knowledge directory as an organizational procedure system Knowledge is power! But wait… why? What makes knowledge so valuable, and as such- what can we do to retain and utilize it? Let’s start... Read Article AI Projects- Here we KMers' come KMGN. KM-AI course, 23rd session. Wrap up. 62 KMers' from India, Indonesia, U.A.E., Argentina, Israel, Italy, U.S.A., Malaysia, India,... Read Article ISO30401 and KM Excellence ISO30401. Why is so important for the KM'rs that it is implemented? Because it will drive understanding of organizations to the... Read Article PWA – Progressive Web App During the last decade, Smartphones have become an integral part of our lives and daily activity- which raises the question: what the... Read Article Story Thinking - Book Review " Story Thinking: Transforming Organizations for the Fourth Industrial Revolution " is a captivating book authored by John Lewis, a... Read Article Customer Journey planning in the digital age When we want a certain product or service, we have a way to go that starts with exposure and does not end with acquiring it. As part of... Read Article Articles Previous Newsletters Printed Version Subscribe 2021 September

2Know Newsletter News International Conference on Knowledge Management and Knowledge Technologies International Conference on Knowledge Management and Knowledge Technologies May 16-17, 2024 in Paris, France Deatlis: Link March News As part of our 25th anniversary celebrations, we held the first KM Game challenge last month. All those who have completed the challenge will receive a copy of 'Reblooming the Knowledge' by Alex Bennet and Robert Turner, sponsored by Alex Bennet. The lottery was recorded and can be viewed at this link . The winner, Mr. Vincent Ribiere, will also receive $100 in Amazon book coupons and a session with Dr. Moria Levy. We are looking forward to everyone joining our next challenge on April 1st. P.S. For those who didn't complete the challenge, the answers were: IBM, Larry, and Connect. We are opening a new and unique course on knowledge retention. Be a pioneer and join us in learning how to improve these important skills and minimize organizational loss. Starting on March 13th: Link Our next Applying-Generative-AI-in-Organizations course for knowledge managers will start on April 4th. You can register at: Link KnowMax blog The KnowMax blog is dedicated to exploring Knowledge Management within the service sector, covering various topics such as KM software, Customer Experience, AI, Bots, and more. While the blog maintains a focused approach, the insights offered extend relevance to a broad spectrum of Knowledge Management applications: Link Knowledge Management 2.0: have we found a way to make KM work? For too many years, we have repeatedly heard the question, "Is KM dead?" Nowadays, in 2024, the tone is different. While many connect this change to Generative AI, we find a different perspective on what drove the change in this article, with a beautiful example of why knowledge is much more than data. Worth reading: Link Should You Tell Your Employees Not to Work on Weekends? Simon Sinek is one of my favorites. My strategy development methods are based on ideas I learned from him. This article on employee burnout is somewhat surprising, and yet, at the same time, it makes so much sense. Relevant to all knowledge workers: Link Overcoming Knowledge Retention Challenges: Strategies for Sustainable Organization Memory Overcoming Knowledge Retention Challenges: Strategies for Sustainable Organization Memory: Link From Livestreams to Learning Labs: How VR/AR is Leveling Up Knowledge Management Thanks to recent technological advances, we now have access to a wide range of experiences: live TV broadcasts, Facebook, Instagram live,... Read Article The Smart Mission - Book Review The Smart Mission examines knowledge management, stressing learning, collaboration, and dynamic approaches for today's uncertain world Read Article Gamification: From Playful Beginnings to Practical Solutions Gamification blends play with work, enhancing engagement, knowledge sharing, and unity through cost-effective solutions. Read Article A Guide to Advanced AI Image Generators: Tools, Tech, and More 2022 AI image generators like DALL-E 2, Imagen, Leonardo.Ai, Midjourney, and PicFinder.ai: tech, pros, cons, impact. Read Article Articles Previous Newsletters Printed Version Subscribe 2024 March

2Know Newsletter News Me, You, and the Source of Knowledge... One phenomenon we often encounter concerns content experts' difficulty feeding content into a portal, website, or community. The activity... Read Article Needs Assessment "Oh how I wanted a dog - all I asked for was a dog. Every night I prayed for a dog, and dad brought me a little cat" (Yonatan Geffen, "Oh... Read Article Articles Previous Newsletters Printed Version Subscribe 2006 May

2Know Newsletter News Organizational Portal Today, many people use the word Portal. Many substitute it for the older term, Intranet. What's the difference between a Portal and an... Read Article Tips for Implementing the Organizational Portal And this time, some tips related to the main review that will follow - implementing the organizational portal: Ready-made tool or... Read Article Articles Previous Newsletters Printed Version Subscribe 2001 February