This book, " The Profit Impact of Business Intelligence ," authored by Steve and Nancy Williams in 2007, arises from their hands-on experience in the field. It furnishes valuable tools for advancing business intelligence within organizations, whether as a new initiative or by tapping into and leveraging existing data warehouses. Interestingly, many of the insights presented in the book are equally applicable to knowledge management. The book is enjoyable, thoroughly revisiting and elucidating...

The book " Capitalizing on Knowledge: From e-business to K-business ," alternatively titled "Creating Capital from Knowledge: From Internet Business to Internet Knowledge Business," was authored by David Skryme in 2001. Upon initially picking up the book, a sense of disappointment overcame me. A publication from 2001 is nearly considered historical eight years later, particularly in a field like knowledge management, which continues to evolve and consolidate. Nevertheless, despite this and...

What is "Small Multiple"? Small multiple is a visual concept coined by Edward Tufte. It refers to small displays (about the size of a...

Business intelligence and business analytics have become core tools for business decision-making, strategy development, and creating new...

The knowledge support center software is an important tool for providing customers with a quality, professional, quick and reliable...

Naturally, a great deal of knowledge circulates within an organization: in people's minds, in private reference materials, in files, and...

The Web 2.0 world always seems glamorous, inspiring envy compared to the world of organizational knowledge management. We stand in awe of...