Knowledge management systems in service centers are considered essential tools for any organization engaged in providing services, as the...

Have you heard of Pokémon Go? Of course you have. I believe it is an exceptional user interface, and it is no wonder that the application...

The book " Successes and Failures of Knowledge Management ," edited by Jay Liebowitz and published in 2016, stands out as a significant...

In recent decades, and especially in recent years, we've seen technological advancements that profoundly shape our lives and work....

" Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts ," co-authored by Dorothy Leonard, Walter Swap, and Gavin Barton, was published in 2015. It is a sequel to another book written by the first two authors a decade earlier, "Deep Smarts." The book delves into the transfer of knowledge from experts. It focuses on activities such as rapidly training new employees with the guidance of experts or transferring knowledge in the context of departures or retirements. The...

Many writers choose to write intermittently, writing a small segment each time. This method has many advantages including:  Instead of...