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2Know Newsletter

News

Me, You, and the Source of Knowledge...

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

One phenomenon we often encounter concerns content experts' difficulty feeding content into a portal, website, or community. The activity...

Needs Assessment

User experience (UX) focuses on the user's feelings when using a product or service.

"Oh how I wanted a dog - all I asked for was a dog. Every night I prayed for a dog, and dad brought me a little cat" (Yonatan Geffen, "Oh...

Articles

Printed Version

2006

May

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