2Know Newsletter News KM AI course: Case study- World bank May 18th, Session 7. Today we are hosting Margot Brow, Senior Advisor Knowledge Management, Office of the Chief Operating Officer,... Read Article Guidelines for a critical review of data on the internet Everyone looks up information on the web, from business-related questions to studies and personal questions. And when we find the... Read Article It’s not ‘what’ but ‘how’ that really matters We’re used to being goal-oriented in our day-to-day routine, and the objective we strive to attain is usually performing our required... Read Article Independence and Knowledge Management This past month, we celebrated Israel’s Independence Day. For my two-and-a-half-year-old, every day seems to be Independence Day, or... Read Article KM AI: AI technologies April 27. 4th session of KM AI course. In many AI advanced solutions, intelligence is based on data, rather than on explicit programming.... Read Article Organizational Change as Collaborative Play - Book Review In 2018, Jaap Boonstra, a Dutch lecturer and researcher at multiple European universities, published "Organizational Change as... Read Article Articles Previous Newsletters Printed Version Subscribe 2021 May

2Know Newsletter News Converting a content community Every organization transitioning to a new system must convert its content from the old system to the new, regardless of the way decisions... Read Article Knowledge management in a global environment There's an old joke that explains the difference between a European Heaven and a European Hell. Both are run by the same countries... Read Article Case Studies in Knowledge Management - Book Review " Case Studies in Knowledge Management ," edited by Kenneth A. Grant and published in 2012, marks the inaugural volume in a series of... Read Article Articles Previous Newsletters Printed Version Subscribe 2012 October

2Know Newsletter News 4 Key Challenges for Success in Building an Organizational Community We present a particularly interesting review on knowledge sharing through communities, written by Richard McDermott, PhD, president of... Read Article Knowledge Management Solutions Integration The knowledge management market is experiencing a renewed awakening after approximately two years of decline. Many organizations are... Read Article The Process of Writing a Correct Message/Text In the field of knowledge management, we deal quite a bit with writing and content; whether as guides for content experts and providers... Read Article Blogs in Organizational Use Unlike regularly designed websites, blogs are built as collections of personal articles - posts that address various topics through the... Read Article Articles Previous Newsletters Printed Version Subscribe 2005 January

2Know Newsletter News Conversational UI We usually associate Conversational UI to a system's visual and graphic aspects. While this is true, there are other properties which can... Read Article Which KM technological system should I purchase for my organization? This question is common among many clients, both newcomers to the field making their first steps in their organization's Knowledge... Read Article TED's official guide to public speaking- Book Review " TED's official guide to public speaking " is a book written by Chris Andersen, president, and chief curator of TED, who created the format we know of short, focused, and successful lectures. And who, if not Adam Such, should you learn how to properly lead a talk or speak in front of an audience? Notice: Knowing to give a talk is an acquired skill and can be taught. Although the book is initially designed for short and focused TED-style lectures, there is definitely something to learn for... Read Article Customer journeys Although I've been involved in customer service since I was 14, I still love to provide and improve service. However, when asked in... Read Article Articles Previous Newsletters Printed Version Subscribe 2017 May

2Know Newsletter News New KM trends of 2015 What is Knowledge Management? Finding a single consensus definition is an infinite challenge. Common answers include: knowledge must be... Read Article Who Kidnapped Excellence - Book Review " Who Kidnapped Excellence: What Prevents Us from Giving and Being Our Best " was co-authored in 2014 by renowned writers Harry Paul and... Read Article Is a picture really worth a thousand words? Tell me if this description sounds familiar: a report so overloaded with data, just trying to read it is confusing, graphs that can be... Read Article Brainwriting Five friends enter a restaurant, and debate what to order. This is not the beginning of a joke, rather a familiar situation. The waiter... Read Article Articles Previous Newsletters Printed Version Subscribe 2015 July

2Know Newsletter News Uberportal (Super-Portal) Multiple portals are a common reality in medium-sized organizations and certainly in large ones. Generally, the solution for using... Read Article From Involvement to Commitment How do we move senior management from awareness to personal commitment? Have you ever encountered a manager who verbally supports... Read Article Document Sharing Without Document Management - Going Without But Feeling With Co-authored with Uri Ginzburg Who among us, as a manager or employee, hasn't encountered, more than once, the desire to retrieve... Read Article Articles Previous Newsletters Printed Version Subscribe 2004 August

2Know Newsletter News Leadership - Book Review The book " Leadership ," authored by Rudolph Giuliani in 2002 during his tenure as Mayor of New York City from 1994 to 2001, expounds upon his leadership philosophy. Giuliani draws from many examples from his roles as mayor, attorney general, and various other positions. The pivotal focus of the book is his management of the Twin Towers disaster on September 11, 2001, and the subsequent aftermath. The book delves into the following topics: Conviction Learning, Planning, and Promotion Managing... Read Article To know why what I don't know-and grow: Knowledge Development groups in organizations Organizations aware of Knowledge Management's role in promoting business success, invest much effort and resources in adapting and... Read Article What's new in Social BI? Classic BI includes collecting information from different information and operation systems (CRM, ERP…), integrating and processing the... Read Article Validating UX without users A known rule of thumb in the world of UX is that it's very important to validate and review (both planned and constructed) in cooperation... Read Article Articles Previous Newsletters Printed Version Subscribe 2014 July

2Know Newsletter News Give and Take - Book Review " Give and Take: A Revolutionary Approach to Success ," authored by Adam Grant in 2013, presents innovative concepts. At first glance,... Read Article What is Real Time Business Intelligence (RTBI)? Today's competitive business environment is characterized by clients who demand much and expect highly. This fact requires companies and... Read Article Ensuring safe Wisdom of the Crowds No, you're not mistaken. Not just Wisdom of the Crowds, rather the Safe Wisdom of the Crowd. A book written in 2004 by James Surowiecki... Read Article Six tips for creating a successful landing page Even if (theoretically) you have the best product or the best service, if you don’t communicate it efficiently there is a big chance you... Read Article Articles Previous Newsletters Printed Version Subscribe 2014 September

2Know Newsletter News Knowledge Extraction in the Process of Its Creation We consistently emphasize the various goals of knowledge management, including preserving knowledge within the organization, transforming... Read Article Principles for Knowledge Management Workers own the means of producing their knowledge. They can sell, trade, or relinquish it for the benefit of the organization or other... Read Article Articles Previous Newsletters Printed Version Subscribe 2000 September

2Know Newsletter News Knowledge Management- not only for big companies I wish to share with you an important insight I learned. Beforehand, let me tell you how it all started… A few months ago, I arrived at a... Read Article Running my way to change: Cotter's 8 step model and the Nike Night Run How many times have we said to ourselves "from tomorrow on, I'll quit smoking, I'll start eating healthy, I'll use the gym membership... Read Article Articles Previous Newsletters Printed Version Subscribe 2013 October

2Know Newsletter News UX during the stages prior to the real product User Experience (hereby referred to as UX) is a human experience that affects the way a person thinks, feels or acts when using a system... Read Article How do you initiate Knowledge Management in an organization? Where do you start? Knowledge Management is a new field, established around 1995. Therefore, it is not that common in organizations at all. Nevertheless,... Read Article Should you purchase the Knowledge Management standard? I met the client for the first time a few months ago. Prior to our meeting we spoke on the phone, briefly discussed the objectives she... Read Article The Modern Campfire: the use of stories as a Knowledge Management tool in organizations We all deal with telling the story of our life's events, whether done consciously or not. We constantly share stories about different... Read Article Articles Previous Newsletters Printed Version Subscribe 2013 July

2Know Newsletter News Knowledge Managers - Then and Now "The consumer reality has changed dramatically. The consumer unequivocally knows that they have a lot of power, and businesses are very... Read Article Typography The characterization of a User Interface enfolds a world of details, from the structure and functionality level to the really small... Read Article Executive Intelligence - Book Review " Executive Intelligence: What All Great Leaders Have " was written by Justin Menkes in 2005. This management book challenges the... Read Article Tips for concise writing We read and write throughout our entire day. It is therefore beneficial to be aware of the advantages of concise writing and use it as... Read Article Articles Previous Newsletters Printed Version Subscribe 2011 December