We usually associate Conversational UI to a system's visual and graphic aspects. While this is true, there are other properties which can...

This question is common among many clients, both newcomers to the field making their first steps in their organization's Knowledge...

" TED's official guide to public speaking " is a book written by Chris Andersen, president, and chief curator of TED, who created the format we know of short, focused, and successful lectures. And who, if not Adam Such, should you learn how to properly lead a talk or speak in front of an audience? Notice: Knowing to give a talk is an acquired skill and can be taught.   Although the book is initially designed for short and focused TED-style lectures, there is definitely something to learn for...

Although I've been involved in customer service since I was 14, I still love to provide and improve service. However, when asked in...