2Know Newsletter News Hooked- Book Review "Hooked: How to Build Habit-Forming Products" is a book by Nir Eyal that presents a model that encourages users to form habits. The model is Read Article Knowledge Management products Many products define themselves as Knowledge Management products. While some are well known and frequently used, I wish to focus on some... Read Article Appropriate titles for increased exposure In today's digital world, everything changes and moves extremely quickly. However, what has not changed is everyone striving for exposure... Read Article Do you value your assets? Nearly all of us, when asked that question, think immediately of our apartment, our stocks, our pension, and vehicle. Perhaps some think... Read Article Artificial Intelligence - Book Review The book " Artificial Intelligence " is a compilation of essays from the Harvard Business Review series, initially published in 2019. It... Read Article Articles Previous Newsletters Printed Version Subscribe 2020 July

2Know Newsletter News Drive Business Performance – Book Review Once again, we thank the software company. The book Drive Business Performance, which sheds light on business intelligence and how to implement it properly, was published with Microsoft's sponsorship as part of a series of management books released together with Wiley Publishing House. The book was written by two authors, Bruno Aziza and Joey Fitts, both company employees. We'll start with the Israeli perspective before delving into the book's depths and structure. Like many other books, this... Read Article Evaluation and Measurement of Knowledge Management Solutions: Theory and Field Implementation Co-authored with Noga Chipman Why is this important? "Would you please tell me which way I ought to go from here?" "That depends a good... Read Article Capability and Motivation to Receive Knowledge - The Second Half of a Successful Implementation Process Implementing knowledge management processes often leads to changes in work processes, work habits, and even role definitions and... Read Article Articles Previous Newsletters Printed Version Subscribe 2008 November

2Know Newsletter News Unleashing Creativity: Bridging Frameworks for Effective Lesson Learning Organizational lesson learning practically implements the central ideas of knowledge management: reusing existing knowledge through... Read Article The Brain and the Knowledge Management Process Research on the brain is constantly evolving and accumulating extensive knowledge about its various parts. For example, the "thalamus"... Read Article Articles Previous Newsletters Printed Version Subscribe 2004 February

2Know Newsletter News Dust Cleaning Wiktionary defines a procedure as 'a particular method for performing a certain task'. One may notice that the world of procedures is... Read Article The Practice of Management - Book Review Peter Drucker, the management giant of the 20th century, passed away at the end of 2005. Fifty years earlier, he authored " Management in... Read Article User Experience and Users in the Organization Have you ever taken the elevator down, then remembered you forgot something, so you pressed the number of the flight you need in order to... Read Article Dave's not here: Retiree Knowledge Retention Employees leave. It happens every day and right under our noses, so much we have grown indifferent to it. Even if we once stopped to shed... Read Article Articles Previous Newsletters Printed Version Subscribe 2013 May

2Know Newsletter News Internet of Things An Internet of Things (or IOT) is a network of objects or "things", which enables advanced communication between these objects,... Read Article Establishing a Lessons Learned Program - Book Review The book " Establishing a Lessons Learned Program " is a handbook authored by the US Army Learning Division (CALL) in 2012. This book... Read Article Cinema Graph- a return to the wonder of viewing a moving picture The history of cinema began with the magic lantern. We, 21st Century moviegoers, are more than accustomed to the innovations featured in... Read Article Living in the moment In our day and age, in which we are connected to our mobile device at all times and places, consumerism is perceived in a new light.... Read Article Talking using pictures: on the various possibilities of representing legal claims Legal claims in pleadings are expressed in words. This is the law; this is the convention. Yet, why should we confine the means of legal... Read Article Articles Previous Newsletters Printed Version Subscribe 2016 March

2Know Newsletter News Positive Deviance In the early 90’s, approximately 65% of all children under the age of five in Vietnam suffered from malnutrition. On December 1990,... Read Article The Internet of Behavior We’re all familiar with or have at least heard of the term ‘Internet of Things’ (IoT), which defines relations between various sources on... Read Article User Acceptance Testing Acceptance Testing (UAT) is a type of quality tests that is performed at the end of an online product development process. The test is... Read Article Judgement Calls - Book Review " Judgment Calls: 12 Stories of Big Decisions " is a compelling book co-authored by Thomas Davenport and Brook Manville, published in... Read Article Articles Previous Newsletters Printed Version Subscribe 2021 April

2Know Newsletter News Case Study of the Month This month, ROM's featured case study spotlights Dr. Alex Bennet , widely recognized as the leading theoretician in Knowledge Management today. Watch here . New Advanced Course: GenAI in Action Launching September 1st, ROM’s 5-week virtual course: “GenAI in Action – The Hands-On Advanced Course for Knowledge Managers” 🗓️ 5 online sessions, Mondays, 4 hours each. 🎓 Learn how to apply Generative AI directly to KM practices. 👉 Register here . We wanted to share 🎉, And also to ask 🙏 We welcome the Spotify channel to the ROM series of media channels: 🖥️Website : A comprehensive knowledge management database that includes about 1,000 articles, book reviews glossary, open resources, and more. 🎬YouTube : About 80 tutorials and KM case studies. 🔗LinkedIn : Sharing thoughts and information related to knowledge management. 🗞️Newsletter : New Articles, sharing KM stories and best practices – Every Month. 🎧Spotify: 3 new channels that include case studies , the 2know newsletter and book reviews that interest knowledge managers. And now for the request: While the newsletters' episodes will start from the next issue onwards, we are launching a campaign to create a podcast from the 250 book summaries that already exist. We'd like to ask for your help in prioritizing the books that you would be happy to have added earlier. For a vote by June 7th,2025: here . How Knowledge Mismanagement is Costing Your Company Millions - Article An article about the cost of not managing knowledge in organizations. You don't have to agree with every detail or the quantified calculations, but this article is of great value due to its publication in the Harvard Business Review and its strong persuasive potential for senior executives, exactly what we need. Read here . Global Knowledge Management Week 2025 October 20–25 is Global KM Week! 🌐 Everyone is welcome to start planning events across organizations, networks, and regions . Let’s make this a celebration of knowledge, together. Meet Perplexity While ChatGPT has become widely synonymous with Artificial Intelligence tools and is the focus of most media and social network... Read Article Navigating conversations with AI: the importance of human critical thinking Conversing with Artificial Intelligence is like sailing on a calm river- the water carries you, but not always to the right place. The... Read Article And You Shall Create - Book Review Introduction The book "And You Shall Create" ("Vyatzarta" in Hebrew) was published in 2025 by a pair of authors - Rabbi Yuval Ohali, an... Read Article Articles Previous Newsletters Printed Version Subscribe 2025 June

2Know Newsletter News Conceptualization A concept is the literal form of our perception of reality. A concept is a definition of a number of elements collectively, through the... Read Article Optimizing Digital Communication Our means of customer service have advanced greatly in recent years. Subsequently, so have our expectation as customers that our service... Read Article Great at Work - Book Review " Great at Work: How Top Performers Do Less, Work Better, and Achieve More " is a book written in 2018 by Morten Hansen, a professor at... Read Article Client Portal Quick and consistent communication with clients is the key to successful management of any organization. In our day and age, in which... Read Article Articles Previous Newsletters Printed Version Subscribe 2019 March

2Know Newsletter News Knowledge Engineering: AI and KM- the perfect marriage KMGN: KM-AI course Session 17, July 27th. Today Art opens a window to the fabulous world of knowledge engineering. We are past the first... Read Article KM leveraging AI: Here we come Hi all. Today I am excited. In our AI KM course, we reached today the set of sessions dealing with the one million dollar question: How... Read Article AI challenges- KM contribution KMGN KM-AI course, session 16. Dr. Art Murray leads us through an enlightening session, focusing on AI challenges and risks and... Read Article Machine Learning for Dummies - Book Review " Machine Learning for Dummies " is part of a book series that aims to teach the fundamentals of various disciplines. Published in 2018... Read Article AI as means to better knowledge in organizations KMGN- KM AI course, session 15. Today we met Dr. Tony Rhem, a thought leader in both KM and AI disciplines. Tony presents his... Read Article Efficient time management Efficient time management. How many times a day can one hears that this is the key to success? If only I could discover the perfect... Read Article Made to Stick- Book Review " Made to Stick: Why Some Ideas Survive, and Others Die " is a compelling first entry in a series of enlightening books by Chip & Dan... Read Article Organization Therapy: group directing skills as an effective Knowledge Management consultancy tool Knowledge Management consultants can serve as a meaningful asset to any organizational project. They do everything from Identifying... Read Article Research and concept formulation for an optimal User Experience Many have believed, for quite a while, that an OK graphic artist is the equivalent of an excellent document planner. Today, however, we... Read Article Articles Previous Newsletters Printed Version Subscribe 2021 July

2Know Newsletter News Collaborative Engineering Collaborative Engineering is a term that deals with an additional aspect of engineering collaboration. In our time, the boundaries... Read Article Articles Previous Newsletters Printed Version Subscribe 2003 April

2Know Newsletter News Another Way to Share Knowledge Anyone who has recently been to the cinema has surely noticed that the time devoted to advertisements before the movie starts feels like... Read Article To Be or Not To Be a Knowledge Manager - That Is the Question Knowledge constantly changes, and dynamic market demands require that organizational knowledge - products, services, markets, processes,... Read Article Articles Previous Newsletters Printed Version Subscribe 2005 October

2Know Newsletter News Knowledge Management - The Connection Between Knowledge and Context What is the connection? Knowledge = Understanding the meaning of information/events/processes Do I need knowledge to manage? The more a... Read Article Enterprise Portal - How, How Much, and Why? For over two years now, in Israel, the portal topic has been one of the hottest subjects in knowledge management, specifically, and... Read Article A New Perspective on Insights We often deliberate about adding insights that seem self-evident. In every organization, on every topic, there is a considerable... Read Article Articles Previous Newsletters Printed Version Subscribe 2003 March