Discover ROM Global's tailored knowledge management strategies, enhancing knowledge retention, sharing, and collaboration within organizations. Applied Generative AI Dedicated expertise in effective knowledge transfer within acquisition and merger processes, including: Our Services Change Management The processes of changing organizational processes, culture, and habits, to improve its business performance. Our Services Communities of Practice Groups of people linked based on collective expertise serve an organization's knowledge needs. Our Services Document & Content Management Creation of a comprehensive and accessible documentation repository, containing all essential information for the transfer process. Our Services Gamification Gamification is a tool for integrating positive emotional experiences into the activity routine and during peak events in the organization. Our Services ISO 30401 ISO 30401 management system standard for knowledge management is meant to support organizations in developing a management system that effectively promotes and enables value-creation through knowledge. Our Services Knowledge Creation Developing professional knowledge by aggregating existing documented and tacit assets, and using it to construct new knowledge levels. Our Services Knowledge Management Strategy ROM Global specializes in developing tailored knowledge management strategies, including evaluating current practices, prioritizing impactful topics, and designing solutions to enhance knowledge retention, sharing, and collaboration within organizations. Our Services Knowledge Management in Service Centers Managing service organization knowledge such that junior employees deliver high-quality service. Our Services Knowledge Retention - Capturing Tacit Knowledge Advanced methods and tools for transferring both explicit and tacit knowledge. Our Services Knowledge Risk Management As knowledge importance increases in organizations, so do knowledge risks. Knowledge risk management is the process of managing those risks. Our Services Lessons Learned - The Day After Structured and controlled management of the transfer process, ensuring preservation of critical and core knowledge. Our Services Merger Knowledge Transfer Knowledge Management solutions that enable companies to streamline their work processes, improve internal organizational communication, and ensure the preservation of critical knowledge over time. Our Services Portals and Channels Organizing websites and portals to enable knowledge usage by customer and the general public as well as by employees. Our Services SOPs and Guidelines accessibility SOPs and guidelines hold the documented knowledge of an organization. Effective internal accessibility improves understanding and implementing Our Services User Experience User experience (UX) focuses on the user's feelings when using a product or service. Our Services Our projects span the entire knowledge management services Knowledge Management Services

Explore ROM Global's extensive collection of Knowledge Management articles, covering topics like Generative AI, lessons learned, ISO 30401, and document management. Click Here Merger Knowledge Transfer Click Here Applied Generative AI Click Here Knowledge Management Strategy Click Here Knowledge Retention - Capturing Tacit Knowledge Click Here Lessons Learned - The Day After Click Here Document & Content Management Click Here Communities of Practice Click Here Knowledge Creation Click Here Knowledge Management in Service Centers Click Here Portals and Channels Click Here ISO 30401 Click Here Change Management Click Here Gamification Click Here Knowledge Risk Management Click Here SOPs and Guidelines accessibility Click Here User Experience Knowledge management's Articles

SOPs and Guidelines accessibility Procedures (SPOs) and guidelines, ostensibly, are often perceived as cumbersome documents that employees tend to avoid reading or consulting before making decisions or taking actions. However, in reality, procedures constitute one of the most valuable knowledge repositories within an organization - combining mandatory regulatory guidelines with accumulated professional insights. ROM leads the way in offering innovative methodologies for procedure writing, based on "smart document" principles. These documents are characterized by interactivity, user-friendly structure, and the integration of visual elements to enhance understanding and usability. In service organizations, we break down procedures into accessible knowledge items, significantly facilitating their understanding and implementation. For other organizations, we introduce documents with a concept map and knowledge nuggets, visually presenting the essence of the processes, enhancing navigation, comprehension, and application. The documents are structured to allow easy navigation to specific sections and back to the general map when needed, potentially integrating with other relevant information sources. The documents are written with the end-user in mind, both in terms of the documents’ structure (content organization) and phrasing, aiming to turn complex information more accessible. ROM successfully transforms the vital codified knowledge of organizational procedures and guidelines into a meaningful, accessible, and efficient resource, tailored to the needs of modern users. Articles To all services Generative AI Prompt bank

Lessons Learned - The Day After Struggling to turn experiences into actionable insights? Leverage our Lesson Learned service with the AAR methodology to help you learn from successes and failures, improving future performance. Don't let valuable lessons slip away! Our lesson learned service captures, analyzes, and applies learnings for continuous improvement, ensuring your team extracts valuable knowledge from every experience, driving better results. Turn hindsight into foresight by empowering your team to learn from the past and optimize future strategies. Gain the AAR advantage with our structured approach to learning from experience, maximizing the value of every project. ROM developed a holistic approach to learning based on organizational activities and events. The related methodology is based on 1) Debriefing 2) Managing the lessons 3) Embedding these lessons in the organizational environment. Articles To all services Generative AI Prompt bank

Knowledge Retention - Capturing Tacit Knowledge Don't let your team's hard-earned wisdom slip away! Our knowledge retention service captures and preserves your organization's collective expertise, ensuring that valuable insights remain accessible and transferrable within your ranks. We bridge the knowledge gap that often arises from employee turnover, enabling you to retain and transfer critical knowledge effectively. Empower your future by learning from the past. Our service helps you build upon previous successes and avoid repeating past mistakes by retaining the valuable knowledge gained through experience. Knowledge is power, and our service maximizes your intellectual capital by preventing the loss of invaluable expertise. Invest in knowledge continuity with our comprehensive approach to knowledge retention. We safeguard your organization's long-term success by ensuring that your team's collective wisdom is preserved and readily available, fostering a culture of continuous learning and growth. ROM developed KiSure™, a unique methodology to address Knowledge Retention. KiSure™ is a short (typically 3 months) and focused process, by which an expert tacit knowledge is documented, arranged and organized for best utilization by other employees. Articles To all services Generative AI Prompt bank

Applied Generative AI Fulfilling the potential of revolutionizing knowledge work, leveraging effectiveness, efficiency & innovation We are amidst an exhilarating technological transformation driven by the advent of Generative AI tools. These pioneering solutions hold the potential to redefine the realm of knowledge work, streamlining our daily processes and injecting newfound efficiency into every aspect of our knowledge-driven operations. By seamlessly integrating Generative AI into our workflows, organizations can unlock substantial cost savings and drive innovation and growth. However, most of us find it difficult to translate this promise into practical, meaningful, and genuine use in our organizations. ROM Global Provides: 1) Education: Tailored training for integrating Generative AI tools seamlessly into daily work process, customized for the organizations’ specific units, roles and tasks. 2) Support: Role and Task Analysis: Organizational tailored identification of where AI can add value while considering areas where human input remains crucial. Change Management: Designing a change management program for implementing Gen AI usage within the organization Implementation: Assisting the organization throughout the implementation process. 3) Knowledge-Driven Intelligent Agents: Development & deployment of Generative AI agents, uniquely designed to align with the organization's logic and requirements for advancing decision- making and complex knowledge-based tasks. ROM’s Uniqueness: Knowledge Management Expertise: Over 25 years of experience in understanding the world of knowledge and knowledge work Deep Generative AI Proficiency: A team of experts in the Human-Machine augmentation of the Generative AI field Personalized Solutions: Precise alignment of our services to each organization's unique needs Global network: A Global Network of local KM experts Click here to learn about our Applying Generative AI in Organizations course . The service is provided in collaboration with our Knowledge Associates . Articles To all services Generative AI Prompt bank

Communities of Practice Unlock the power of your knowledge community Our service taps into the collective power of your workforce by building Communities of Practice, connecting experts to tackle organizational challenges and drive innovation. We break down knowledge silos, fostering collaboration where subject matter experts share best practices, solve problems collectively, and keep teams at the forefront of their fields through continuous learning. Don't let valuable expertise remain isolated - our service unlocks its potential by facilitating knowledge exchange and transforming insights into action. Invest in your people with Communities of Practice, empowering your workforce to learn from each other for long-term organizational growth and success. ROM employs a methodology for examining knowledge communities and their potential, characterizing the content and activity of a knowledge community, and for knowledge communities' ongoing management. We emphasize professional values while cultivating trust and consolidating the community as a cohesive group. Articles To all services Generative AI Prompt bank

Knowledge Management Strategy ROM Global offers several types of services, depending on the organizational context: - Evaluating the current knowledge management status and developing improvement alternatives - Building a knowledge management strategy - Prioritizing topics where knowledge management will be more beneficial - Nurturing collaboration - Promoting knowledge management awareness - Designing and implementing specific knowledge management solutions (described in the list of knowledge management projects) - Managing the change, realizing knowledge retention, sharing, usability, and development. Articles To all services Generative AI Prompt bank

ISO 30401 Implementing standards in an organization is an excellent tool for promotion to excellence in the field of the applied standard. Dr. Moria Levy led the international team of experts who developed the ISO30401 standard and continues to manage its further advancement. Under her leadership, ROM leads various projects in the field of the ISO30401 standard: - Familiarization courses regarding the ISO language and standard - Assessing organization status compared to the standard requirements and formulating a multi-year program to move towards it - Rapid projects bridging current gaps on the way to standard certification. Embrace the ISO 30401 standard under our expert guidance to leverage your intellectual capital for sustainable growth and success. Investing in our ISO 30401 service establishes a strategic approach to managing organizational knowledge for long-term impact. Articles To all services Generative AI Prompt bank

Document & Content Management Struggling with document chaos? Our customized document management solutions are designed to simplify and streamline your workflows, boosting efficiency and empowering your team to focus on what truly matters. By tailoring systems to your organization's unique needs, we ensure seamless organization, intuitive access, and secure collaboration. Say also goodbye to information overload and endless searches—our service transforms complex content into a structured, user-friendly format. With features like naming conventions, version control, and smart tagging, we make it easy to locate, navigate, and utilize critical information instantly. From planning to implementation and change management, we guide you every step of the way, fostering productive habits and maximizing your content's potential. Our solutions ensure uniformity, accessibility, and efficiency, helping your organization work smarter, not harder. Unlock productivity and security with our expert document management services—your tailored solution for seamless organization, efficient retrieval, and empowered decision-making. Articles To all services Generative AI Prompt bank

Portals and Channels Transform your digital platforms into powerful knowledge hubs with ROM’s comprehensive solutions. We design, implement, and manage websites, portals, and internal social networks to empower users with easy access to information, foster collaboration, and drive innovation. Our service includes organizing content for intuitive navigation, streamlining self-service and training, and bridging knowledge gaps to ensure informed decision-making. By optimizing user experience across devices—desktop, tablet, and smartphone—we enhance engagement and efficiency while simplifying knowledge-sharing processes. In addition, ROM specializes in fostering vibrant internal social networks, enabling seamless collaboration, uncovering hidden talent, and sparking innovation within organizations. From characterizing needs and defining business processes to implementing governance models and change management, we ensure these platforms deliver measurable business improvement. Whether it’s boosting engagement through user-friendly portals or enhancing collaboration via social networks, ROM tailors solutions to your organization’s unique needs, creating connected and empowered environments that drive success. Articles To all services Generative AI Prompt bank

Gamification ROM offers a wide range of physical and digital gamification solutions, adaptable to the needs and culture of different organizations. Our custom-built digital escape rooms are an example of an organizational tool enhancing knowledge while building the team and having fun. These escape rooms can be used as the main experience or as a start to other team exercises. For Gamification examples Articles To all services Generative AI Prompt bank