ROM global's December news December News Previous Item Next Item Knowledge Management Course for HR Professionals (Hebrew) A unique course tailored to the world of human resources, offering practical tools that will help transform organizational knowledge into a significant asset to improve and optimize your daily work. Course Start Date: 16/2/2024 Details here Last KM challenge As part of ROM's 25th-anniversary celebrations, we are conducting a series of knowledge management challenges throughout the year. For those who haven't participated yet, and for those who have - this is your last chance this month! You are invited. Details here Roundtable On December 5th we will join together, KMGN, APQC, SIKM, Pioneer Knowledge and discuss KM Trends 2025. Please share your voice (short query) as to what is planned here . Register for event here . KMGN Yearly course Registration has opened to KMGN's 2025 course: Knowledge Creation and Innovation. If you heard about our previous courses you won't want to miss the new one. Details here

Discover how Energy Safe Victoria used knowledge management to enhance public safety. A case study on regulation, safety, and transformation in action. When Regulation, Safety, and Knowledge Management Meet – A Success Story from Australia - Video Previous Item Next Item What happens when a government energy agency realizes that improving public safety requires effective knowledge management? In the case study of Energy Safe Victoria, presented by Stuart French, you'll discover how a focused process of needs analysis, knowledge mapping, and real-time accessibility transformed the way the organization operates and responds. Watch here

Conferences - July 2025 Conferences - July 2025 Previous Item Next Item Kickoff: KM Global Week 2025 Planning Has Begun! The KM Global Community is excited to begin preparations for KM Global Week 2025! Countries, networks, organizations, and individuals are warmly invited to take part in shaping this celebration of knowledge. Have ideas or want to participate? Send an email to moria@kmrom.com to join the kickoff meeting. International Conference on Library Science August 07-08, 2025 in Montreal, Canada Details here >>

Join ROM’s Change Management Course to master tools, strategies & best practices for leading organizational change and ensuring success. Change management course Register & pay by credit card Register and pay by bank transfer Previous Course Next Course Objectives After course completion the students will have the skills to: Develop a Customized Change Management Toolbox: Equip students with the skills to design their own toolbox tailored to facilitate effective organizational change management. Create Strategic Implementation Plans: Enable students to formulate comprehensive work plans to implement change initiatives successfully. Differentiate tools and strategies to address the unique needs of various stakeholders at each stage of the implementation process. Description Unlock the secrets to successful change management with our comprehensive course. Gain a structured understanding of methodologies and proven methods that empower organizations to navigate change seamlessly. In this course, students will embark on a journey to craft their own personalized toolbox, filled with diverse methods, best practices, and essential tools to initiate, execute, and conclude change management initiatives effectively. Additionally, you'll explore a systematic approach to developing strategic work plans tailored to your organization's unique needs. Dive deep into understanding key stakeholders, defining clear objectives, overcoming potential barriers, identifying critical success factors, and harnessing available channels. By the end of this course, you'll be equipped with the expertise to drive successful change within your organization. Duration 6 academic hours Course Starting Dates Coming soon Cost - Prerequisites Project management in organizations. Syllabus Highlights The course will cover the following topics: The Change Management Challenge: Explore the dynamic landscape of change management and understand its complexities. Initiating Change Effectively: Dive into renowned methodologies such as Kotter and Lewin, alongside other essential tools, to kickstart change initiatives. Navigating the Change Journey: Master the art of managing change through proven frameworks like Nudge, ADKAR, Switch, and more. Celebrating Success Moments: Learn how to recognize and celebrate milestones, fostering a positive organizational change culture. Crafting a Smart Workplan: Develop practical and strategic work plans tailored to your organization's unique context and goals. Peer Learning and Case Analysis: Engage in collaborative peer learning sessions and analyze real-world student cases for a deeper understanding of change management. Testimonials This was an excellent course. It covered a wide range of AI-in-KM topics, content, and tools with great consistency and depth. I found the real-world case studies particularly valuable, enriching the experience with examples and offering great insights for further improving AI applications in KM. The program was also very well-distributed and facilitated. It went by so fast, though. The final project was a great experience for me, like an invitation (and a kind push) to adopt AI in a better way. Well curated and intense content, designed for implementation, covering all aspects from KM Strategy to KM Processes (COP/ K Mapping/ Expert Location/ Campaigns etc) to Content Management + Change Management + Creative Packaging of Knowledge. The certification requires a Project Submission (I created an actual AI Agent); There were case studies presented by organisations. I've come out with actual knowledge on how to implement Ai in an organization! Worth the Investment many times over! Rudolf DSouza, InKnoWin Consulting India Register & pay by credit card Register and pay by bank transfer

KiSure- Securing Organizational Continuity and Success, Capturing the Tacit Knowledge Previous Item Next Item KiSure- Securing Organizational Continuity and Success, Capturing the Tacit Knowledge- Video

Unlocking Knowledge Management in the Digital Era Previous Item Next Item Join KMGN's Round Table on Digital Transformation - KMGN is conducting a series of Round Tables to examine the impact of new technological trends on knowledge management: Next session will be on the topic of digital transformation ( registration Link ).

Overcoming Knowledge Retention Challenges: Strategies for Sustainable Organization Memory Previous Item Next Item Overcoming Knowledge Retention Challenges: Strategies for Sustainable Organization Memory: Link

Case Study- Melanie Adams- MSD (Merck) - Video Case Study- Melanie Adams- MSD (Merck) - Video Previous Item Next Item As part of the KM Case Studies series featuring knowledge managers from around the world, this month we are interviewing Melanie Adams from MSD (Merck) – you are invited to watch and learn - Link

KnowMax blog Previous Item Next Item The KnowMax blog is dedicated to exploring Knowledge Management within the service sector, covering various topics such as KM software, Customer Experience, AI, Bots, and more. While the blog maintains a focused approach, the insights offered extend relevance to a broad spectrum of Knowledge Management applications: Link

Beyond knowledge management: unlocking genai’s full potential in financial services Beyond knowledge management: unlocking genai’s full potential in financial services - Article Previous Item Next Item The article highlights how Generative AI (GenAI) extends beyond knowledge management to boost operational efficiency and decision-making in financial services. Though written for the financial sector, its insights are applicable to various industries seeking to enhance workflows and customer experiences with AI. Read here

Unlock the full power of lessons learned with ROM’s holistic course: lead effective debriefing, build a robust knowledge base, make insights accessible, and integrate continuous improvement into your organization. A holistic approach to lessons learned course Register & pay by credit card Register and pay by bank transfer Previous Course Next Course Objectives After course completion, the students will have the skills to: Master Facilitation of Debriefing Sessions: Develop the skills to lead efficient and effective debriefing sessions that extract valuable insights and knowledge from experiences. Establish a Robust Lessons Knowledgebase: Learn how to systematically collect, organize, and manage lessons learned, creating a valuable knowledge repository for your organization. Enhance the Usability of Lessons Learned: Discover strategies and techniques to make lessons learned more accessible and applicable, ensuring that they contribute to continuous improvement and informed decision-making within your organization. Description Unlock the power of lessons learned with our comprehensive course, designed to empower you with the tools and techniques needed to transform experiences into actionable knowledge. Throughout this course, you will master the art of facilitating efficient and effective debriefing sessions, enabling you to extract valuable insights from every experience. But that's not all; you'll also discover how to build robust lesson knowledgebase, systematically collecting and organizing valuable lessons to create a knowledge repository that fuels organizational growth. Additionally, learn strategies to enhance the usability of lessons learned, making them readily accessible and applicable to drive continuous improvement and informed decision-making within your organization. Join us on this journey to turn lessons into opportunities and experiences into expertise, equipping yourself with the skills to drive positive change and innovation." Duration 12 academic hours Course Starting Dates Coming soon Cost - Prerequisites Experience in organization work and projects. Syllabus Highlights The course will cover the following topics: Defining Lessons: Delve into the concept of lessons learned and how they contribute to organizational growth and resilience. Implementing After-Action Reviews (AAR): Step-by-step guidance on conducting effective AARs to extract valuable insights from experiences. Learning from Success: Discover strategies for leveraging successful experiences to inform future decisions and actions. Decision-Making for Improvement: Learn how to make informed decisions regarding lessons learned, covering aspects such as what to ignore, actionable tasks, necessary changes, and valuable lessons. From Lessons Library to Knowledgebase: Explore the transformation process of transitioning from a simple lessons library to a dynamic and valuable lessons knowledgebase. Tools for Improvement: Dive into seven essential tools and techniques for enhancing the quality and applicability of lessons learned. Lessons' Metadata: Understand the importance of capturing and organizing metadata to categorize and retrieve lessons effectively. Integration into the Organizational Eco-System: Learn how to embed lessons learned into the organizational culture and processes seamlessly. Experience-Based Learning: Explore continuous learning and improvement methods based on practical experiences and quality-driven processes. Holistic Perspective: Gain a comprehensive view of the lessons learned process, considering its impact on the organization. Looking Ahead: Preview what lies on the horizon in the field of lessons learned and its significance for tomorrow's challenges and opportunities. Testimonials This was an excellent course. It covered a wide range of AI-in-KM topics, content, and tools with great consistency and depth. I found the real-world case studies particularly valuable, enriching the experience with examples and offering great insights for further improving AI applications in KM. The program was also very well-distributed and facilitated. It went by so fast, though. The final project was a great experience for me, like an invitation (and a kind push) to adopt AI in a better way. Well curated and intense content, designed for implementation, covering all aspects from KM Strategy to KM Processes (COP/ K Mapping/ Expert Location/ Campaigns etc) to Content Management + Change Management + Creative Packaging of Knowledge. The certification requires a Project Submission (I created an actual AI Agent); There were case studies presented by organisations. I've come out with actual knowledge on how to implement Ai in an organization! Worth the Investment many times over! Rudolf DSouza, InKnoWin Consulting India Register & pay by credit card Register and pay by bank transfer

Files handling in the new era of knowledge work Files handling in the new era of knowledge work- video Previous Item Next Item Files handling in the new era of knowledge work- Link