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2Know Newsletter

News

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

Tips and methods of requirement collection for Business Intelligence (BI) and Knowledge Management (KM) projects

The review is based an article by Linda L Briggs published in TDWI. In her article, Briggs suggests tips and methodologies for collecting...

Summaries of books from all over the world in the field of knowledge management.

It's all about who you hire, how they lead...and other essential advice from a self-made leader, Morton Mandel – Book Review

The Secret Lies in People defines leadership as building success through exceptional people, disciplined management, customer service, and values-driven contribution. Its practical value lies in showing that sustained organizational performance grows from hiring outstanding talent, placing people at the center of decisions, and combining operational rigor with long-term purpose. The book "The Secret Lies in People: On Management and Leadership," originally titled "It's All About Who You...

User experience (UX) focuses on the user's feelings when using a product or service.

Internal Accessibility

Till 20 years ago, finding information was a complex mission. Most of us remember it as an effort: you had to go to the library, search...

learn each lesson (only) once
Organizations know how important it is to draw lessons; However, most of them find it difficult to manage learning processes over time. why?
Dealing with guilt, whether overt or under the surface
Too much time required to invest in each production
Superficial lessons that do not innovate much
And... too little use of the knowledge learned, even if successful
The ROM company has a unique AAR-based methodology for generating lessons and a comprehensive concept.

Root causes: what are they good for?

Root causes are the underlying process and system factors that create repeated successes or failures. By moving beyond surface symptoms such as “human error” or “lack of training” and using methods like the 5 Whys, organizations uncover deeper drivers of performance gaps, enabling preventive actions, stronger lessons learned, and sustainable improvement. Everybody learns lessons. Everybody wants to improve their lesson learning. Researches and lesson learning were always intertwined with...

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