
2Know Newsletter
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Tips and methods of requirement collection for Business Intelligence (BI) and Knowledge Management (KM) projects
The review is based an article by Linda L Briggs published in TDWI. In her article, Briggs suggests tips and methodologies for collecting...
It's all about who you hire, how they lead...and other essential advice from a self-made leader, Morton Mandel – Book Review
The Secret Lies in People defines leadership as building success through exceptional people, disciplined management, customer service, and values-driven contribution. Its practical value lies in showing that sustained organizational performance grows from hiring outstanding talent, placing people at the center of decisions, and combining operational rigor with long-term purpose. The book "The Secret Lies in People: On Management and Leadership," originally titled "It's All About Who You...
Internal Accessibility
Till 20 years ago, finding information was a complex mission. Most of us remember it as an effort: you had to go to the library, search...
Root causes: what are they good for?
Root causes are the underlying process and system factors that create repeated successes or failures. By moving beyond surface symptoms such as “human error” or “lack of training” and using methods like the 5 Whys, organizations uncover deeper drivers of performance gaps, enabling preventive actions, stronger lessons learned, and sustainable improvement. Everybody learns lessons. Everybody wants to improve their lesson learning. Researches and lesson learning were always intertwined with...




