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2Know Newsletter

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Guidelines for Effective Landing Page Design and Usage

User experience (UX) focuses on the user's feelings when using a product or service.

A landing page (or lobby page) is a term related to the field of User Experience, and it serves as an internal gateway page to a content...

Analytics at Work - Book Review

Summaries of books from all over the world in the field of knowledge management.

" Analytics at Work: Smarter Decisions, Better Results " was penned in 2010 by Tom Davenport in collaboration with Haris and Morison. One...

Managing External Knowledge Flows: Navigating the Inside-Out Paradigm

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

In the past, knowledge management was about managing knowledge within the organization "bottom-up" and vice versa. Today, with the...

A Conversation with Chris Collison

Establishing a community of knowledge leaders in our organization aims to foster a culture of knowledge management. Through training and collaboration, these leaders promote sharing, tackle challenges, and drive change towards a knowledge-sharing culture.

Currently, I am working on a knowledge management project for a global client. Chris Collision also takes part in the project. I guess...

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