A Knowledge Management system is usually a cross-organizational system serving its workers as a channel for transferring uniform data...

Business Intelligence allows access, through report generation, to a company's past and present data and, based on this data, to predict...

The term Customer Intelligence refers to the process of collecting and analyzing information regarding customers, both personal details...

A knowledge management service center system is a tool that serves organization workers that provide customers service. It can serve...

Imagine the following scenario (based on a true story): It's a sunny Friday morning in March. You decide to walk around Tel Aviv and have...

Quick Knowledge Management is a tool that can change the way you manage the projects and thus leverage the project's accomplishments....

A popular misconception states that in our day and age, technology is the solution for nearly any problem. With all due respect to the...

The book " Managing Knowledge Networks ," authored by David Johnson in 2009, highlights the author's expertise in networks. It delves into various aspects of knowledge networks, encompassing networks of knowledgeable individuals and knowledge items. The author explores how individuals access information and knowledge within or outside an organization. However, accessibility to the book is a challenge. Its academic style caters to those who appreciate this form of writing. Bey

Parallel Line Graphs (Parallel Coordinates) is a method for graphically presenting multiple data points on a single chart. The chart...

This book, " The Effective Executive in Action ," represents Peter Drucker's final work before passing away. He penned the introduction in the fall of 2005; by November of that year, he had already departed. Co-authored by Drucker and Joseph Marciariello, this practical guide actively processes the "what" and "how," drawing from Drucker's earlier content in his 1966 book, "The Effective Executive." Additionally, it integrates excerpts from Drucker's later works and notable pa

Business intelligence is information about an organization's past performance used to predict its future performance. The purpose of this...

The web 2.0 has arrived. This is a fact we all feel and experience everywhere we turn in the virtual world of the internet. This is an...

A Knowledge Management project (setting up an organizational portal, a community of practice, lessons knowledgebase, etc.) usually begins...

When beginning a new project, an important part of its planning is identifying "Stakeholders" by mapping out all those people that affect...

This book, " The Profit Impact of Business Intelligence ," authored by Steve and Nancy Williams in 2007, arises from their hands-on experience in the field. It furnishes valuable tools for advancing business intelligence within organizations, whether as a new initiative or by tapping into and leveraging existing data warehouses. Interestingly, many of the insights presented in the book are equally applicable to knowledge management. The book is enjoyable, thoroughly revisitin

The book " Capitalizing on Knowledge: From e-business to K-business ," alternatively titled "Creating Capital from Knowledge: From Internet Business to Internet Knowledge Business," was authored by David Skryme in 2001. Upon initially picking up the book, a sense of disappointment overcame me. A publication from 2001 is nearly considered historical eight years later, particularly in a field like knowledge management, which continues to evolve and consolidate. Nevertheless, de

What is "Small Multiple"? Small multiple is a visual concept coined by Edward Tufte. It refers to small displays (about the size of a...

Business intelligence and business analytics have become core tools for business decision-making, strategy development, and creating new...

The knowledge support center software is an important tool for providing customers with a quality, professional, quick and reliable...

Naturally, a great deal of knowledge circulates within an organization: in people's minds, in private reference materials, in files, and...