2Know Newsletter News OneNote As a small screw in the great organizational machine I occasionally consider all the data revolving me. While there are many tools and... Read Article It is time for a mobile organizational portal Back in 1931, Erich Kästner, in his 'The 35th of May', described a mobile phone. In 1973, Martin Cooper (who is considered the inventor... Read Article Successful CX management (or: generating allegiance via UX design) Although this new age provides organizations with many challenges and opportunities for creating optimal CX (Customer eXperience) which... Read Article Articles Previous Newsletters Printed Version Subscribe 2016 October

2Know Newsletter News Avoiding common pitfalls in knowledge management initiatives It's no secret that many knowledge management projects around the world have become white elephants. Below is a list of several tips on... Read Article Model of Computer Systems Supporting Knowledge Management We have already examined the two solution approaches to knowledge management: Pull, where the employee comes to the knowledge, and Push,... Read Article Articles Previous Newsletters Printed Version Subscribe 2000 August

2Know Newsletter News Inside the Box - Book Review " Inside the Box: A Proven System of Creativity for Breakthrough Results ," authored by Drew Boyd and Jacob Goldenberg in 2013, delves... Read Article Pondering on the verge of 2015 Another year has passed. Maybe it's just me growing old, but the years seem to fly by. It seems as if all is as was before. Luckily,... Read Article ECM Content Management systems in the age of portals One of the most complex challenges organizations deal with nowadays is efficient management and sharing of the organizational content,... Read Article Are social professional websites possible? Nowadays, investing in design and user experience is an integral stage of constructing a site, whether external or internal. We invest in... Read Article What is the relationship between Infographics, Business Intelligence, and User Experience? Written with Elad Piran Infographics are defined as illustrating information using graphical tools. Business Intelligence (hereby known... Read Article Articles Previous Newsletters Printed Version Subscribe 2014 December

2Know Newsletter News ISO Knowledge Management certification: To be certified- our personal perspective Let's begin with some background: on October 30th, 2011 the Standards Institution of Israel published the first Knowledge Management... Read Article Infographics (Visual Information) Infographics - A general term for visually representing information through illustrations, diagrams, photographs, flowcharts,... Read Article Too Big To Know - Book Review The book " Too Big To Know " by David Weinberger 2011 presents a fresh outlook on the nature of knowledge, compelled by the limitless... Read Article Business Intelligence 3.0 (BI 3.0) A term referring to business intelligence tools that enable the use of features from social networks such as information sharing,... Read Article Knowledge Management in our lives: part II Approximately a month ago, I published an article that discussed defining Knowledge Management differently than the definition commonly... Read Article Articles Previous Newsletters Printed Version Subscribe 2013 January

2Know Newsletter News Document Management in Small Organizations 2011. ROM Company is yet a tiny organization with over 20 employees. As a company responsible for providing consulting services to... Read Article Critical Path of UX activities Critical Path Method (CPM) is a common method of network project activities that must be completed on time in order for the project to... Read Article Mastering Organizational Knowledge Flow - Book Review The book " Mastering Organizational Knowledge Flow: How to Make Knowledge Sharing Work " was written by Frank Leistner in 2010. He currently serves as the SAS Knowledge Management Manager at SAS, one of the largest private software companies globally. Leistner, an advocate against using the term "knowledge management" because he believes knowledge itself cannot be managed, emphasizes the importance of managing and influencing the flow of knowledge. In his book, he underscores that effectively... Read Article Knowledge Management Projects: How to succeed without “burnout”? What Is Burnout? Work-related burnout is not a new idea; employees have been experiencing its effects since the organized workplace has... Read Article Articles Previous Newsletters Printed Version Subscribe 2011 March

2Know Newsletter News April News 2025 In the upcoming KMGN Knowledge Session this May, we will be joined by Knowledge Management peers from across Africa, who will share their unique experiences and insights from Knowledge Management Week 2024 as implemented in their respective contexts. The session will take place on May 22nd at 12:00 PM UTC. Registration details will be shared shortly. As Easter and Passover approach, we extend our warmest wishes to all our readers for a joyful holiday season, filled with renewal, growth, and the spirit of spring. Case Study: Anahit Gasparyan-Central Bank of Armenia - Video This month, we’re pleased to share a compelling Knowledge Management story featuring Anahit Gasparyan, Learning and Knowledge Manager at the Central Bank of Armenia. Watch here The AI-Powered Citizen Revolution: How Every Employee Is Becoming A Technology Creator In Bernard Marr's article, Tom Davenport explores the 'AI-powered citizen revolution,' highlighting how AI democratizes technology, empowering employees to innovate, create solutions, and enhance business agility while transforming broader aspects of life. Read here KMI - Blog Explore thought-provoking insights on topics that matter to the Knowledge Management community- Read here APQC and KM Dublin Summit - conferences As always, the annual APQC conference will take place in Texas on April 9-10. Details and registration - Here For the second year, the KM Dublin Summit will take place in Dublin, Ireland, on June 23-24. This community-driven, collaborative conference fosters knowledge sharing and engagement. Details and registration - Here What is a procedure map, and why should we use it? Introduction Knowledge management is a critical strategic asset for any organization in today's business world. Organizations deal with... Read Article The Difference Between Workflows and Insights: A Deep Dive into Knowledge Management Knowledge management is a complex and multifaceted field that includes, among other things, two important concepts: workflows, i.e. work... Read Article Nail Your Niche - Book Review The book, Nail Your Niche: The 7 Ingredients of a Six-Figure Online Coaching Business, was written by Brian Ellwood in 2022. This is a... Read Article Articles Previous Newsletters Printed Version Subscribe 2025 April

2Know Newsletter News The magic of learning by writing The laptop, besides its advantages, is an excellent tool for notes, summaries, and reminders. After all, many people can type faster than... Read Article Being a teacher- Book Review " Being a Teacher: Inspirational Chapters in Education " is a book written by Lior Halevi, a seasoned principal and educator. Some might... Read Article Gamification is the name of the game Gamification is imbedded in our psyche in early childhood. Mankind has been playing games since prehistoric times. Gamification is a... Read Article Chatbots in the field of banking The Coronavirus crisis which is still raging on has coerced business organizations to shift from the physical realm to the virtual. One... Read Article Articles Previous Newsletters Printed Version Subscribe 2020 September

2Know Newsletter News Knowledge Management in the Third Sector The term 'third sector' is familiar, widespread, and universally recognized. However, beneath this label lies a diverse and heterogeneous... Read Article A drum, handshake and chalk What more is there to say about User Experience in technologically advanced world and defining the optimal interaction between man and... Read Article Strengths-Based Leadership - Book Review " Strengths-Based Leadership: Great Leaders, Teams, and Why People Follow " is a captivating book by Tom Rath, a Gallup Research... Read Article Mobile trends in 2017 2017 is going to be a fascinating year in the field of mobile technology- quick networks, additional free data and innovative UX design.... Read Article Articles Previous Newsletters Printed Version Subscribe 2017 April

2Know Newsletter News Knowledge Management at Tnuva In this article, I will attempt to open a window into the world of knowledge management in the dairy conglomerate, reviewing the main... Read Article Andragogy Unlike pedagogy, which focuses on the learning process and guidance for children, andragogy emphasizes the learner themselves—the adult... Read Article Using Activation (Engagement) in Organizational Knowledge Management Processes Knowledge management, like any organizational process, begins and ends with people. Employees are those who store knowledge, whether... Read Article Integrated Methodology for Lessons Learned Knowledge Management Journal - there's no need to explain how important existing organizational knowledge management is. The topic is... Read Article Articles Previous Newsletters Printed Version Subscribe 2004 January

2Know Newsletter News Taxonomy - A World of Products or Knowledge Management Work? Recently, Daniel Rasmus, Vice President and Principal Analyst at Giga Information Group, was quoted as claiming that "taxonomy does not... Read Article Knowledge Management "Project" Anyone practically engaged in knowledge management eventually grapples with how to develop a work plan for knowledge management. After... Read Article Articles Previous Newsletters Printed Version Subscribe 2002 May

2Know Newsletter News What They Didn't Tell You About Knowledge Management - Book Review Published in 2006, " What They Didn't Tell You About Knowledge Management " was written by Jay Liebowitz, a professor of information science with a background in library and informatics and experience as a NASA knowledge manager. The book articulates his philosophy by combining a methodological perspective rooted in academic expertise with a practical vision derived from his role at NASA. This book is one of the 46 authored and published by Liebowitz, many related to knowledge management. It... Read Article Knowledge Retention through Learning Sessions Knowledge retention activities are typically perceived as involving only two people: the knowledge giver and the knowledge receiver.... Read Article Business Intelligence - Tips for Effective Use of Existing Tools Below are tips for effectively using existing business intelligence tools. This document is based on an article by SAP and Intel... Read Article Micro-blogging and Twitter Much has been written about blogs and personal pages. Many of us already belong to the "peeking" and sharing culture and expose ourselves... Read Article Articles Previous Newsletters Printed Version Subscribe 2009 June

2Know Newsletter News Overcoming information overload: the role of organizational search engines A wise man once said: "Just as the preoccupation with the problem of hunger at the beginning of the twentieth century was replaced by... Read Article Knowledge Management Project Leader Many organizations face the question of who should lead the knowledge management project. The world of knowledge management has many... Read Article Ecology of Knowledge Knowledge exists in ecological systems where there is mutual fertilization of information, ideas, and inspiration. The ecological... Read Article Search Engines A wise man once said: "Just as the concern with hunger at the beginning of the twentieth century was replaced by a massive focus on... Read Article Articles Previous Newsletters Printed Version Subscribe 2002 July