What They Didn’t Tell You About Knowledge Management presents knowledge management as a practical discipline combining people, processes, technology, and measurement to improve knowledge use and organizational performance. The book’s value lies in helping organizations choose suitable KM approaches, avoid common implementation mistakes, and build sustainable, strategically aligned knowledge practices. Published in 2006, " What They Didn't Tell You About Knowledge Management " was written by...

Knowledge retention through learning sessions is a structured group-based method for transferring expert knowledge to multiple successors. It combines needs mapping, session planning, active participation, and shared documentation to capture tacit insights, reduce knowledge loss, and build a sustainable foundation for ongoing learning and organizational continuity. Knowledge retention activities are typically perceived as involving only two people: the knowledge giver and the knowledge...

Below are tips for effectively using existing business intelligence tools. This document is based on an article by SAP and Intel...

Much has been written about blogs and personal pages. Many of us already belong to the "peeking" and sharing culture and expose ourselves...