The semantic network enables computers to interpret information through context, relationships, and ontologies, allowing machines to understand meaning rather than keywords. By linking data, concepts, and users, organizations can improve search, collaboration, learning, and decision-making- transforming scattered content into connected, actionable knowledge that supports smarter digital services and workflows. In 2001, Sir Tim Berners-lee (inventor of the World Wide Web) presented his vision...

Companies are interested in implementing new technologies in order to enable their clients to interact with their brand as they please....

Immediate knowledge requires fast, intuitive access for both customers and employees and a clear, structured presentation.

Workers in the field of Knowledge and Data Management usually deal with sharing information among colleagues, making organizational...

Knowledge management in social services is defined in Social Work and Social Services in the Perspective of Knowledge Management Literature as the structured use of knowledge sharing, collaboration, and learning to improve service outcomes. The book’s practical value lies in showing how KM frameworks can strengthen transparency, innovation, and evidence-based practice in complex social systems. Knowledge management is relatively young, with less than 25 years of history, and it continues to...