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2Know Newsletter

News

A digital dashboard titled “Knowledge News” displays real-time updates, trending topics, and live feeds on a global interface—featuring AI, knowledge management, and data trends—set against a connected world map, symbolizing continuous information flow and global knowledge insights.

ROM News - May 2026

1. This summer, we’re all playing or watching football.

But like in the game, it’s not the fastest who wins- it’s the one who makes the right decisions at the right time.

The same goes for AI.

ROM and InKnowin's new gamification package helps organizations implement AI in a practical, work-connected way that delivers real value.

Ready to play smarter? Read more >>


2. To all those who want to step into the future of KM, we invite you to learn and register for ROM Global's advanced course for KMers, "GenAI in Action –The Hands-On Advanced Course for Knowledge Managers". The next course will start on May 14th, 2026.  Details >>


3. Knowledge Summit Dublin will take place on June 29-30, 2026. Details  >> 


City skyline featuring a prominent bridge, showcasing modern architecture against a clear blue sky.

Change Management Models - Video

Change management does not begin with messaging- it starts with a clear framework that connects strategy to reality. In this KMGN session, we explore how to combine storytelling with structured change management models, address barriers such as habits and lack of urgency, and build a gradual process that drives real adoption within the organization.

Watch >>

A factory technician wearing a hard hat and safety glasses uses a tablet beside industrial machinery, interacting with a holographic AI knowledge assistant displaying motor diagnostics, troubleshooting steps, and maintenance insights—illustrating AI-driven knowledge support in manufacturing.

Five ways AI knowledge automation transforms manufacturing - Article

Organizational knowledge in manufacturing is disappearing as experienced workers retire- but it doesn’t have to.
This article shows how AI-powered knowledge automation preserves expertise, accelerates resolution, speeds up onboarding, and enables smart self-service. It’s not just technology- it’s a real competitive advantage.

Read >>

Business professionals in a modern office interact and collaborate while a glowing network of connected nodes and icons overlays the scene—representing digital knowledge sharing, communication, and data-driven collaboration across teams.

Connected Knowledge - Blog

Knowledge doesn’t work if it stays disconnected.
In the Connected Knowledge newsletter, Lukas Wunsch shows how linking knowledge, people, and context turns ideas into real organizational action. A sharp reminder that knowledge management isn’t just content- it’s a living system of connections.

Read >>

Managing service organization knowledge such that junior employees deliver high-quality service.

Leveraging Organizational Tools for Knowledge Management - Even Without a Dedicated System

Can your existing tools power effective knowledge management? Discover how structure, discipline, and smart integration can turn everyday systems into a reliable, searchable knowledge ecosystem.

Managing service organization knowledge such that junior employees deliver high-quality service.

Bridging and Connecting - The Role of Knowledge Management Systems in Launching New Processes and Services

Launching something new isn’t just about speed- it’s about clarity. When knowledge is connected, accessible, and actionable, teams move from guessing to guiding, turning every launch into a smooth, confident customer experience.

Summaries of books from all over the world in the field of knowledge management.

The Starfish and the Spider – Book Review

What if the most powerful organizations had no leaders at all? Discover how decentralized networks, shared purpose, and hidden “catalysts” drive resilience, spark innovation, and outperform traditional hierarchies in a rapidly evolving world.

Articles

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