Mapping topics in knowledge retention projects is the structured prioritization of retiring experts’ critical expertise using the questions What, Why, For whom, and How. By focusing on high-impact knowledge, aligning with business needs, and defining clear audiences and formats, organizations maximize value, close successor gaps, and prevent costly knowledge loss. Recently, we have witnessed a significant increase in knowledge retention projects for retiring experts. When employees leave the...

Organizations and managers constantly search for the optimal way to implement organizational changes. Considerable resources are invested...

Who among us hasn't experienced the fear that behind the known expense we made, there are hidden costs that we weren't told about? This...

Lost Knowledge highlights how aging workforces and turnover threaten critical organizational capabilities. By combining HR systems, mentoring, documentation, supportive technology, and targeted risk analysis, organizations can identify at-risk expertise, transfer overt and tacit knowledge, and build sustainable practices that protect performance, innovation, and long-term resilience. The book, authored by David Delong in 2004, is an exceptional resource dedicated to knowledge preservation. It...

Many managers believe that introducing a BI solution into their organization will instantly transform into an "intelligent" business that...

The term 2.0 is taking over our lives. It all started with Tim Oreille inventing, together with the convention company the term WEB2.0...