
2Know Newsletter
News

November News 2025
Global Knowledge Management Week 2025, led by Dr. Moria Levy, a KMGN project, took place last month.
Summary in numbers:
🎉 22 countries celebrating KM Global Week 2025
🗓️ Over 60 events held worldwide, from think tanks and conferences to local meetups and even riddles!
⏰ 160+ hours of shared learning across 6 continents
📆October 23rd was our busiest day — with 9 parallel events running around the globe
🕓 The most popular time slot? 11:00–13:00 UTC, when 5 sessions took place simultaneously
🗣️ 9 languages — English, Hebrew, Portuguese, Spanish, French, Russian, Thai, Slovenian & Arabic
🎥 20+ recordings and outputs already available to replay and keep learning from
👥 Many thousands of participants, from newcomers to global KM leaders
🤖 AI was the hottest topic, featured in more than 10 sessions exploring human–machine collaboration and the future of knowledge work
A meeting on KM Trends 2026 will be held on December 11, 2025, at 3 PM UTC, and will feature leaders of knowledge management communities across organizations and countries to share their insights on the upcoming year. Save the date... Details and registration coming soon.

Case Study Interview- Dr. Vincent Ribiere
We continue our CASE STUDIES series on knowledge management, this time with Dr. Vincent Ribiere, Director of the Institute of Innovation of Southeast Asia.

8 Signs Your Enterprise Needs an AI-Powered Knowledge Management Software
8 reasons how an organization can know it needs artificial intelligence - or in other words, eight potential benefits of implementing AI technologies.

Integration of artificial intelligence in organizations - Rudolf D’Souza

Conferences - November 2025
KMWorld Europe 2026
14-15 April
London, UK
Knowledge Summit Dublin 2026
29-30 June
The Triangular Conflict in Managing Knowledge within Knowledge Services
In Knowledge Services, knowledge managers face a unique triangular tension - between subject matter experts, organizational management, and end users.
This article explores how effective Knowledge Management in Knowledge Services depends on balancing accuracy, usability, and strategic alignment across these three forces.
AI Enters the Organization. Now It's Your Turn to Make Sure It Plays by the Rules
AI is transforming knowledge management-but real success begins with testing. Structured evaluation, clear documentation, and user training ensure AI enhances trust, accuracy, and learning across the organization.
Managing Complexity in Times of Crisis - Book Review
The book *Managing Complexity in Times of Crisis* offers practical guidance for leaders using the Cynefin framework. It outlines five coping stages and highlights the power of reflection, collaboration, and learning to help organizations adapt, innovate, and grow stronger through uncertainty.



