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2Know Newsletter

News

Digital illustration showing a world map in blue tones with connecting lines between countries, icons of knowledge and innovation, and silhouettes of people collaborating in front of smart screens and dashboards. The image conveys global knowledge sharing and digital collaboration.

November News 2025

Global Knowledge Management Week 2025, led by Dr. Moria Levy, a KMGN project, took place last month.

Summary in numbers:

🎉 22 countries celebrating KM Global Week 2025
🗓️ Over 60 events held worldwide, from think tanks and conferences to local meetups and even riddles!
⏰ 160+ hours of shared learning across 6 continents
📆October 23rd was our busiest day — with 9 parallel events running around the globe
🕓 The most popular time slot? 11:00–13:00 UTC, when 5 sessions took place simultaneously
🗣️ 9 languages — English, Hebrew, Portuguese, Spanish, French, Russian, Thai, Slovenian & Arabic
🎥 20+ recordings and outputs already available to replay and keep learning from
👥 Many thousands of participants, from newcomers to global KM leaders
🤖 AI was the hottest topic, featured in more than 10 sessions exploring human–machine collaboration and the future of knowledge work


A meeting on KM Trends 2026 will be held on December 11, 2025, at 3 PM UTC, and will feature leaders of knowledge management communities across organizations and countries to share their insights on the upcoming year. Save the date... Details and registration coming soon.




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Case Study Interview- Dr. Vincent Ribiere

We continue our CASE STUDIES series on knowledge management, this time with Dr. Vincent Ribiere, Director of the Institute of Innovation of Southeast Asia.

Watch here >>

A split image showing a cluttered, disorganized workspace on the left, contrasted with a modern, clean desk featuring AI tools on the right.

8 Signs Your Enterprise Needs an AI-Powered Knowledge Management Software

8 reasons how an organization can know it needs artificial intelligence - or in other words, eight potential benefits of implementing AI technologies.

Read here >>

A businessman in a suit stands before four glowing panels labeled "WHAT," "WHY," "WHO," and "HOW," set against a tech-themed backdrop.

Integration of artificial intelligence in organizations - Rudolf D’Souza

This time, a series of five posts by Rudolf D’Souza written for Global Knowledge Management Week 2025, exploring the integration of artificial intelligence in organizations through the lens of the five WH questions.



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Conferences - November 2025

KMWorld Europe 2026

14-15 April

London, UK

Details here >>


Knowledge Summit Dublin 2026

29-30 June

Details here >>


Managing service organization knowledge such that junior employees deliver high-quality service.

The Triangular Conflict in Managing Knowledge within Knowledge Services

In Knowledge Services, knowledge managers face a unique triangular tension - between subject matter experts, organizational management, and end users.
This article explores how effective Knowledge Management in Knowledge Services depends on balancing accuracy, usability, and strategic alignment across these three forces.

We are witnessing a fascinating technological revolution led by Generative AI tools. This groundbreaking technology promises to fundamentally change the world of knowledge work, streamlining daily processes and enhancing efficiency in every aspect of knowledge-based activities.
Intelligent implementation of creative artificial intelligence in organizational work processes opens the door to significant cost savings and is an engine of growth and innovation.

AI Enters the Organization. Now It's Your Turn to Make Sure It Plays by the Rules

AI is transforming knowledge management-but real success begins with testing. Structured evaluation, clear documentation, and user training ensure AI enhances trust, accuracy, and learning across the organization.

learn each lesson (only) once
Organizations know how important it is to draw lessons; However, most of them find it difficult to manage learning processes over time. why?
Dealing with guilt, whether overt or under the surface
Too much time required to invest in each production
Superficial lessons that do not innovate much
And... too little use of the knowledge learned, even if successful
The ROM company has a unique AAR-based methodology for generating lessons and a comprehensive concept.

Managing Complexity in Times of Crisis - Book Review

The book *Managing Complexity in Times of Crisis* offers practical guidance for leaders using the Cynefin framework. It outlines five coping stages and highlights the power of reflection, collaboration, and learning to help organizations adapt, innovate, and grow stronger through uncertainty.

Articles

Printed Version

2025

November

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