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2Know Newsletter

News

Summaries of books from all over the world in the field of knowledge management.

The Effortless Experience - Book Review

" The Effortless Experience: Conquering the New Battleground for Customer Loyalty, " co-authored by Matthew Dixon, Nick Toman, and Rick...

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Professional websites and portals have long become the main gateway to information and knowledge of the organization. both to customers and the external public, and to employees and the various positions. Almost every organization currently manages websites and portals, from a few (one for customers and one for employees) to many (for customers, suppliers, and professional employees according to the various fields).

The SharePoint App

The SharePoint App for android and IOS devices was announced a few months ago. Now, the initial version has been launched to Google Play...

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Every organization currently has many alternatives for digitally managing information and knowledge. The ROM company leads organizations in decisions related to digital platforms: - Is it necessary to purchase new technology, or can we rely on the existing one? - What should be offered to employees for which purpose? - Which tool should be purchased for a specific purpose? The ROM company has a close familiarity with the ever-changing range of solutions for the benefit of information & resources

Digital Gap

We all possess at least one digital device which connects us to the world: a Smartphone, laptop, tablet, etc. We can access any...

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User experience (UX) focuses on the user's feelings when using a product or service.

Don't Disrupt, Delight: User Interface Basics for Success

Some argue that a well-crafted user interface is designed "not to disrupt." What does this mean? It signifies the avoidance of...

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Articles

2016

November

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