
2Know Newsletter
News
Knowledge Retention of Employees Before Retirement and Attunement to the Human Aspect
Effective knowledge retention before retirement depends on combining structured methodology with empathy and personal attunement. By building trust, tailoring documentation methods to individual personalities, and recognizing retirees’ emotional transition, organizations motivate cooperation, capture critical expertise, and ensure respectful, high-quality knowledge transfer. Knowledge retention is one of the many solutions in the knowledge management "basket". In my opinion, it's one of the...
Unified Performance Management
The concept of Unified Performance Management was born out of the need to actively work towards improving organizational performance....
Business Intelligence in Supply Chain Management
Based on an article titled: "The Case for Business Intelligence" by James A. Cooke Are you looking for a different way to control your...
Knowledge-Centered Support
Knowledge-Centered Support (KCS) is a methodology, set of practices, and processes that views knowledge as the central asset in all...
The Importance of Business Intelligence and Cloud Computing During Economic Crisis
In the wake of the global economic crisis, more and more organizations are looking for ways to enhance their capabilities while reducing...
Automated BI - An End-to-End Solution
This review is based on an article by Ramesh C. Manghir Alani. In his article, the author praises automated business intelligence systems...
10 Common Mistakes in Enterprise Content Management
Enterprise Content Management (ECM) can improve employee productivity, reduce costs, and decrease carbon usage for document duplication...
Outliers: The Story of Success - Book Review
" Outliers: The Story of Success ," penned by Malcolm Gladwell in 2008 and translated into Hebrew by Sarah Rypin in 2009, is an international non-fiction bestseller. It delves into the intriguing question of what leads to greatness and success. Contrary to the conventional belief that talent is the primary factor, the book contends that talent holds only partial significance. Instead, it emphasizes the crucial roles of opportunity (luck) and heritage (culture). The book emphasizes...
Managing Knowledge with Customers
For years, we've been trying to manage knowledge within the organization: sharing knowledge between employees in the same unit but...
Case Study: A Knowledge Documentation Process of a Retiring Employee
A retiring employee knowledge documentation process is a structured, multi-stage project that maps, captures, validates, and embeds critical expertise into accessible systems. By aligning stakeholders, using guided interviews, engaging successors, and establishing maintenance plans, organizations preserve problem-solving knowledge, reduce dependency on individuals, and ensure long-term operational continuity. Over the past year, we have presented various aspects of the employee knowledge...










