Service Knowledge

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Reading time:

4 minutes

31/05/11

"The Other Side" - Effective Knowledge Management Through the Eyes of the Knowledge Recipient

By:

Hagay Kalev

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Reading time:

3 minutes

31/03/11

Converting Knowledge Items - Quantity vs. Quality

By:

Galit Lieber

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Reading time:

3 minutes

31/08/10

Leveraging Existing Organizational Resources for New Knowledge Management Solutions

By:

Sagit Salmon

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Reading time:

5 minutes

30/06/10

The challenges of managing a distributed knowledge management service center system

By:

Shlomit Amichi

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Reading time:

4 minutes

30/04/10

Evaluation and assessment of knowledge management software in support centers

By:

Anat Bielsky

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Reading time:

3 minutes

30/11/09

Knowledge-Centered Support

By:

Shlomit Amichi

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Reading time:

5 minutes

31/05/09

Knowledge Management in Service Centers

By:

Dr. Moria Levy

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Reading time:

13 minutes

30/11/08

Interview with Nurit Biran - Knowledge Manager at ICL Fertilizers

By:

Keren Trosler

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Reading time:

4 minutes

31/01/08

Content Editor in the Knowledge Management System

By:

Sivan Arar Reuven

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Reading time:

3 minutes

31/12/07

Knowledge Management System for Service Providers at the National Insurance Institute

By:

Herzel Israeli

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Reading time:

6 minutes

31/10/07

Positioning of Knowledge Management in the Organizational Structure

By:

Keren Trosler

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Reading time:

4 minutes

30/09/07

Information Management Team Leader

By:

Sagit Salmon

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Reading time:

9 minutes

31/08/07

Information Management as a Response to a Need

By:

Sivan Arar Reuven

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Reading time:

3 minutes

31/05/07

Benefits of Implementing a Knowledge Base for Online Self-Service

By:

Meir Azar

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Reading time:

6 minutes

31/10/06

Content Experts in Intranet Sites

By:

Omer Ben Yehuda

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Reading time:

5 minutes

30/09/06

Search Engine Adaptation for Populations

By:

Omer Ben Yehuda

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Reading time:

6 minutes

31/08/05

Information Management: Centralized or Decentralized?

By:

Omer Ben Yehuda

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Reading time:

6 minutes

30/11/04

From Information Management to Knowledge Management

By:

Omer Ben Yehuda

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Reading time:

3 minutes

30/11/04

The Status of Knowledge Management and Knowledge Managers in Organizations

By:

Tzachi Drori

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