2Know Newsletter News Embracing the Challenge: An Agile Approach to Knowledge Management System Migration in Service Centers Knowledge management systems in service centers are considered essential tools for any organization engaged in providing services, as the... Read Article Hunting for Pokemon in the real world Have you heard of Pokémon Go? Of course you have. I believe it is an exceptional user interface, and it is no wonder that the application... Read Article Successes and Failures of Knowledge Management - Book Review The book " Successes and Failures of Knowledge Management ," edited by Jay Liebowitz and published in 2016, stands out as a significant... Read Article Embracing Change: The Role of Technology in Shaping the Modern Workplace In recent decades, and especially in recent years, we've seen technological advancements that profoundly shape our lives and work.... Read Article Critical Knowledge Transfer - Book Review " Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts ," co-authored by Dorothy Leonard, Walter Swap, and Gavin Barton, was published in 2015. It is a sequel to another book written by the first two authors a decade earlier, "Deep Smarts." The book delves into the transfer of knowledge from experts. It focuses on activities such as rapidly training new employees with the guidance of experts or transferring knowledge in the context of departures or retirements. The... Read Article Blook AKA Blog-Book Many writers choose to write intermittently, writing a small segment each time. This method has many advantages including: Instead of... Read Article Articles Previous Newsletters Printed Version Subscribe 2016 September

2Know Newsletter News Intellectual Capital Balance Sheet One of the fascinating phenomena in the business world is the substantial gap between a company's value as reflected in its accounting... Read Article Where NOT to Start with Knowledge Management? We are convinced of the importance of knowledge management. We are certain that it is the key to making a quantum leap in achieving... Read Article Articles Previous Newsletters Printed Version Subscribe 2000 March

2Know Newsletter News Undercover User Experience Design - Book Review The book " Undercover User Experience Design: Learn How to do great UX Work with Tiny Budgets, No Time, and Limited Support " was... Read Article Enterprise Performance Management What is enterprise performance management? Gartner Inc. defines EPM as, “the methodologies, metrics, processes, and systems used to... Read Article Cloud-based Business Intelligence As recent years have seen the overload of data and knowledge, the importance of implementing BI in organizations as a competitive edge... Read Article Templates What is a template? Why are they needed as part of content management solutions? What templates are currently popular in the field of... Read Article Articles Previous Newsletters Printed Version Subscribe 2012 February

2Know Newsletter News Virtual Teams and Knowledge Management The last decade has brought far-reaching changes in how many organizations work: the complexity, dynamism, and globalization required... Read Article Employee Integration in Mapping Interviews Knowledge needs mapping is our first process in organizational knowledge management activities. The purpose of the mapping process is to... Read Article Articles Previous Newsletters Printed Version Subscribe 2007 February

2Know Newsletter News Mapping Topics for Documentation in Knowledge Retention Projects Recently, we have witnessed a significant increase in knowledge retention projects for retiring experts. When employees leave the... Read Article The Organizational Portal as a Tool Supporting Organizational Changes Organizations and managers constantly search for the optimal way to implement organizational changes. Considerable resources are invested... Read Article Reducing BI Costs Who among us hasn't experienced the fear that behind the known expense we made, there are hidden costs that we weren't told about? This... Read Article Lost Knowledge- Confronting the Threat of an aging Workforce‎ - Book Review The book, authored by David Delong in 2004, is an exceptional resource dedicated to knowledge preservation. It delves into the challenges organizations face when attempting to retain knowledge as employees leave, whether due to natural turnover, deliberate reductions, or retirement. With comprehensive insights, the book acknowledges no one-size-fits-all solution, instead guiding critical thinking and actionable steps. Delong explores various approaches rooted in classical knowledge... Read Article Where is the Intelligence in "Business Intelligence" Solutions? Many managers believe that introducing a BI solution into their organization will instantly transform into an "intelligent" business that... Read Article BI 2.0 The term 2.0 is taking over our lives. It all started with Tim Oreille inventing, together with the convention company the term WEB2.0... Read Article Articles Previous Newsletters Printed Version Subscribe 2009 September

2Know Newsletter News Knowledge Management in PowerPoint Presentations Many tips have already been written about how to build and design PowerPoint presentations that interest readers/viewers and convey the... Read Article Cross-Organizational Learning Circles - The Cherry on Top Organizational lessons-learned processes are crucial and central today. Indeed, many organizations conduct them as part of knowledge... Read Article Portal Development and the Exodus from Egypt During the last Passover, my family read in the Haggadah about the Israelites (the poor souls...) who walked 40 years in the scorching... Read Article Articles Previous Newsletters Printed Version Subscribe 2005 May

2Know Newsletter News The Social Media Management Handbook - Book Review " The Social Media Management Handbook: Everything You Need to Know to Get Social Media Working in Your Business " was published in 2011... Read Article Newsletters & Portals Many organizations manage their organizational and professional knowledge in different platforms, such as organizational portals,... Read Article Video Clips and Knowledge Management - The Perfect Blend! The world of social media offers numerous opportunities to share and exchange information and knowledge with people around the globe. One... Read Article Articles Previous Newsletters Printed Version Subscribe 2013 November

2Know Newsletter News Out of our minds: Learning to be Creative - Book Review " Out of Our Minds: Learning to be Creative " was initially written by Sir Ken Robinson in 2001 and updated in 2011. Despite the title... Read Article From Clothes to Files: Why We All Hate Organizing (But Here's How to Do It Anyway) Do you also find yourself among those who tend to procrastinate? Each winter, as the need for long clothes arises, I often delay the task... Read Article Knowledge Managers - Then and Now "The consumer reality has changed dramatically. The consumer unequivocally knows that they have a lot of power, and businesses are very... Read Article BI Roadmap A global survey performed by Gartner among 2,335 IT managers and vice CEOs states that initiatives in the BI field are first priority.... Read Article General Impressions from the KM World 2013 Convention The bottom line in numbers: Participants: approximately 700 people A Knowledge Management convention and two subsidiary technologies... Read Article Articles Previous Newsletters Printed Version Subscribe 2013 December

2Know Newsletter News Innovation as a Way of Life Written in collaboration with Dr. Moriah Levy Knowledge management deals with two complementary topics: EXPLOITATION - Utilizing... Read Article Does Israeli Vegetable Salad Have a Place in Knowledge Management? "A person without imagination has no wings," said Muhammad Ali. Nevertheless, many still struggle to understand knowledge management... Read Article Articles Previous Newsletters Printed Version Subscribe 2006 July

2Know Newsletter News Knowledge Needs Mapping Knowledge management in the long term is a managerial worldview. Knowledge should be managed wherever it exists; its management can help... Read Article The heart of knowledge management: focusing on what matters and how to achieve it It is clear to all of us that not all knowledge is worth managing. There are many methods, such as those mentioned above, for mapping... Read Article Articles Previous Newsletters Printed Version Subscribe 2000 May

2Know Newsletter News Central Knowledge Warehouse - Recommended Criteria for Selecting a Knowledge Warehouse Tool The tool's ability to work on an independent managed repository (will serve for Controlled Documents such as procedures); the tool's... Read Article How to Turn Organizational Yellow Pages into a Living, Breathing System? Many organizations have taken their first steps in knowledge management by developing an expert system, also known by its common name:... Read Article Articles Previous Newsletters Printed Version Subscribe 2000 November

2Know Newsletter News Organizational Information Retrieval at the Click of a Button Introduction You've probably heard this statement many times: "In many organizations (especially knowledge-intensive organizations),... Read Article Some Insights About Insights When we build an insights repository, we face several goals and challenges. First, we aim to establish a dynamic and up-to-date... Read Article Knowledge Communities in Japan Recently, I came across an article written by Dr. Hideo Yamazaki from Japan. Dr. Yamazaki is a central and leading figure of the... Read Article Articles Previous Newsletters Printed Version Subscribe 2004 May