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2Know Newsletter

News

Re-aligning your service knowledge management system

Managing service organization knowledge such that junior employees deliver high-quality service.

We have a service knowledge management system. We invested time in setting it up, launching it, constantly updating it, and undoubtedly...

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Knowledge Management at home

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

Running a household is not unlike running a business. Parents are CEOs of their private enterprise and must ensure that all functionaries...

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Tips for using Microsoft Teams

Every organization currently has many alternatives for digitally managing information and knowledge. The ROM company leads organizations in decisions related to digital platforms: - Is it necessary to purchase new technology, or can we rely on the existing one? - What should be offered to employees for which purpose? - Which tool should be purchased for a specific purpose? The ROM company has a close familiarity with the ever-changing range of solutions for the benefit of information & resources

Hereby are several useful tips for working with Teams. Each tip includes the platform on which it is currently available: computer...

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ISO 30401 implementation- where do we start?

Implementing standards in an organization is an excellent tool for promotion to excellence in the field of the applied standard. Dr. Moriah Levy heads the international team of experts who developed the ISO30401 standard and continues to manage at an international level the projects for further advancement. Dr. Moriah Levy also headed an international team of KMGN, the international forum for knowledge sharing and cooperation between countries in the field of knowledge management.

ISO30401 implementation. We meet together, knowledge managers from all over the world, trying to figure out how to start this journey....

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Continuous Change and Communication in Knowledge Management - Book Review

Summaries of books from all over the world in the field of knowledge management.

The book ' Continuous Change and Communication in Knowledge Management ' was written by Jon-Arlid Johannessen , a Norwegian lecturer and...

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Articles

2021

October

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