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2Know Newsletter

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A knowledge retention project aims to prevent undesirable loss of professional knowledge that is key to the organization's success. Generative Artificial Intelligence is a sub-field within the world of Artificial Intelligence, and similar to knowledge retention, it focuses on processing and creating textual, visual, and symbolic content.

Preserving Organizational Knowledge Before Retirement

Preserving organizational knowledge before retirement is the proactive, systematic capture of veterans’ expertise throughout their employment lifecycle. By overcoming awareness gaps, skepticism, and procrastination through early planning and pilot programs, organizations reduce dependency on individuals, prevent critical knowledge loss, and ensure continuity, resilience, and long-term operational effectiveness. "Cemeteries are full of people who had no replacements." This is a well-known...

Managing service organization knowledge such that junior employees deliver high-quality service.

Rethinking Knowledge Management for Technical Expertise

When discussing knowledge management, thoughts immediately arise about content, text, concise writing, proper phrasing, templates,...

Summaries of books from all over the world in the field of knowledge management.

Multipliers - Book Review

Multipliers defines effective leadership as expanding the intelligence and capability of others rather than controlling or diminishing them. Its practical value lies in showing how leaders can attract talent, challenge people, foster rigorous debate, build ownership, and multiply team performance- often generating significantly greater impact without increasing resources. The book " Multipliers: How the Best Leaders Make Everyone Smarter " was penned in 2010 by management consultant Liz...

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Printed Version

2011

October

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