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2Know Newsletter

News

Managing service organization knowledge such that junior employees deliver high-quality service.

Positioning of Knowledge Management in the Organizational Structure

The decision to establish an information management unit in an organization must be accompanied by several secondary decisions. The two...

Establishing a community of knowledge leaders in our organization aims to foster a culture of knowledge management. Through training and collaboration, these leaders promote sharing, tackle challenges, and drive change towards a knowledge-sharing culture.

When is a Face-to-Face Meeting Preferable?

One of the common solutions in knowledge management is a community, but do we know what a community is? A community is a group of people...

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

Knowledge Junction

Written in collaboration with Dr. Moriah Levy As its name suggests, a Knowledge Junction is a person who channels inquiries from various...

Articles

Previous Newsletters

Printed Version

2007

November

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