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2Know Newsletter

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Knowledge Driven Development - Book Review

Summaries of books from all over the world in the field of knowledge management.

The book " Knowledge Driven Development: Bridging Waterfall and Agile Methodologies ," published in 2018, encapsulates the ideas and...

Optimizing Knowledge items

Managing service organization knowledge such that junior employees deliver high-quality service.

The term 'optimizing' refers to improving content and its accessibility, as well as adapting it to fit the target audience's needs. Why?...

Articles

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