Final Post from KMWorld2024

How can a KMer with a limited budget start becoming a "New-KMer" in the KM-AI era? 

Here are some practical steps to get started:

1. Learn: Dive into online resources, subscribe to newsletters like Bernard Marr’s, attend conferences (like KMWorld), and join roundtables (Knowledge Management Global Network). Knowledge is power!

2. Get Educated: Explore KM-oriented Gen AI courses (like what ROM Global offers).

3. Experiment: Use Gen AI tools in your daily KM tasks:

• Facilitate debriefs (e.g., using 5 WHYs).

• Suggest taxonomies for your projects.

• Organize portal menus.

• Draft KM articles for service support.

4. Expand Documentation: Use AI to transcribe and summarize conversations or meetings. Make it a habit to build your organization's knowledge base.

5. Train Your Team: Provide Gen AI education to different roles. Analyze how AI can enhance their work, teach them to add context, and foster critical thinking to improve AI suggestions. It's all about conversation and augmentation. 💬

6. Design AI Think-Agents: Build or adopt AI agents to support knowledge-intensive processes. As a KMer, you know how to capture the knowledge needed to transform these agents from "good" to "excellent."

Start here, and you'll be well on your way to thriving in the KM-AI future.