2Know Newsletter
News
ROM News - September 2025
We’re excited to announce that today we launched ROM’s innovative course for Knowledge Managers, focusing on the practical application of Artificial Intelligence in knowledge management.
Save the date: October 20–24 is Global Knowledge Management Week 2025. This is an excellent opportunity to initiate, join, and participate in activities and events that promote knowledge management across organizations, networks, and the wider community.
Want to discover how Knowledge Management is really done in the organizational world?
In our latest video, Dr. Moria Levy speaks with Julia Frozza from SBGC in Brazil.
Julia shares inspiring insights about building a knowledge and learning culture in a diverse, vibrant organization.
A conversation that offers a real glimpse into the challenges and successes of KM in the real world.
Watch here >>
A blog about knowledge, knowledge management, and content management by KONTENT
The Kontent.ai blog offers up-to-date ideas, practical tools, and real-world examples — perfect for anyone looking to take their content operations to the next level.
Read here >>
You Can’t Scale AI Without Knowledge Management: A Strategic Roadmap for Leaders - Article
Why do so many AI initiatives stall before delivering real value? Because they start with technology instead of knowledge.
This article explains why knowledge management is essential for AI success—and how to build a smart foundation that enables truly effective AI.
Read here >>
Upcoming Conferences - September 2025
Knowledge Management in Public Organizations: "Even a thousand-mile journey begins with one small step"
In recent years, there has been growing recognition of the importance of Knowledge Management in organizations. Professional,...
Recurring Knowledge Management in Call Centers – Turning Hassle into Strategic Resource
Service and sales call centers operate in a dynamic environment, handling thousands of interactions daily. Alongside organized procedures...
C&C thinking – Book Review
The book " C&C Thinking: Becoming Whole" was written by Alex Bennet in 2025. I think I served as a trigger for the book's creation. Half a year earlier, I approached Alex and told her about a course we were conducting for KMGN—the Knowledge Management Global Network—and asked her to lead a session on critical and creative thinking in the first fundamentals module. Due to the course's density, we packaged both topics together, and we knew that Alex was the right person to offer this...