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ROM News - September 2025

We’re excited to announce that today we launched ROM’s innovative course for Knowledge Managers, focusing on the practical application of Artificial Intelligence in knowledge management.

Save the date: October 20–24 is Global Knowledge Management Week 2025. This is an excellent opportunity to initiate, join, and participate in activities and events that promote knowledge management across organizations, networks, and the wider community.

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Want to discover how Knowledge Management is really done in the organizational world?

In our latest video, Dr. Moria Levy speaks with Julia Frozza from SBGC in Brazil.
Julia shares inspiring insights about building a knowledge and learning culture in a diverse, vibrant organization.
A conversation that offers a real glimpse into the challenges and successes of KM in the real world.
Watch here >>

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A blog about knowledge, knowledge management, and content management by KONTENT

The Kontent.ai blog offers up-to-date ideas, practical tools, and real-world examples — perfect for anyone looking to take their content operations to the next level.

Read here >>

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You Can’t Scale AI Without Knowledge Management: A Strategic Roadmap for Leaders - Article

Why do so many AI initiatives stall before delivering real value? Because they start with technology instead of knowledge.

This article explains why knowledge management is essential for AI success—and how to build a smart foundation that enables truly effective AI.

Read here >>

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Upcoming Conferences - September 2025

KMWORLD

November 17-20, 2025

Washington, DC, USA

Document and information management
Multiple documents, shared and personal, are a well-known phenomenon in every organization.
This phenomenon requires the creation of a mechanism to deal with and manage these documents, without taking up valuable work time.
The ROM company leads solutions in organizations for choosing the collection of tools and a methodology for saving documents while creating a "WAZE" of the documents, which defines what is where.

Knowledge Management in Public Organizations: "Even a thousand-mile journey begins with one small step"

In recent years, there has been growing recognition of the importance of Knowledge Management in organizations. Professional,...

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learn each lesson (only) once
Organizations know how important it is to draw lessons; However, most of them find it difficult to manage learning processes over time. why?
Dealing with guilt, whether overt or under the surface
Too much time required to invest in each production
Superficial lessons that do not innovate much
And... too little use of the knowledge learned, even if successful
The ROM company has a unique AAR-based methodology for generating lessons and a comprehensive concept.

Recurring Knowledge Management in Call Centers – Turning Hassle into Strategic Resource

Service and sales call centers operate in a dynamic environment, handling thousands of interactions daily. Alongside organized procedures...

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Summaries of books from all over the world in the field of knowledge management.

C&C thinking – Book Review

The book " C&C Thinking: Becoming Whole" was written by Alex Bennet in 2025. I think I served as a trigger for the book's creation....

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