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2Know Newsletter

News

Professional websites and portals have long become the main gateway to information and knowledge of the organization. both to customers and the external public, and to employees and the various positions. Almost every organization currently manages websites and portals, from a few (one for customers and one for employees) to many (for customers, suppliers, and professional employees according to the various fields).

Organizational blog

What are the advantages of setting up and managing an organizational blog? A blog is an internet/interant website the contains posts on...

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​Change management deals with the processes of changing organizational habits, to implement solutions in the field of knowledge management and not only. The ROM company specializes in leading change management processes while applying integrated methodologies at the forefront of the new and developing knowledge in the field.

Email management with a smile

Most organizations suffer from data overload which manifests in many forms; a prominent one being email overload. Every manager and...

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Implementing BI in an organizational environment

Business Intelligence (BI) features several advantages from various fields.Sales: Sales performances analysis (daily, weekly, monthly,...

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Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

Is Knowledge Management a "White Elephant"? No Such Animal!

A decade ago, various strange claims were made about knowledge management. Some claimed it was an esoteric and unimportant field, others...

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User experience (UX) focuses on the user's feelings when using a product or service.

User-Centered Design

Adapting the work interface to the end-user's needs and requirements by incorporating real people representing the target audience from...

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Summaries of books from all over the world in the field of knowledge management.

Don't Make Me Think - Book Review

Don’t Make Me Think defines usability as reducing cognitive effort so users can navigate, understand, and act with minimal friction. Its practical value lies in applying clear principles for navigation, content, page structure, and search that improve user experience, increase task success, and make digital interfaces easier to use. The book " Don't Make Me Think ," authored by Steve Krug in 2006 (second edition), remains correct, accurate, and relevant despite the passage of time. Focused...

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Articles

Printed Version

2012

November

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