Most knowledge management enthusiasts have heard of NONAKA, one of the pioneers and leaders in knowledge management. Less known is his Swedish colleague, GUNNAR HEDLUND. Both of them wrote articles on knowledge management as early as 1987. A joint article they co-authored in 1993 - "Models of KM in the West and Japan" - included the foundational principles upon which NONAKA and Takeuchi wrote their 1995 book " The Knowledge-Creating Company. " The article we are currently discussing was...

The role of content experts is gaining increasing importance in organizations. Since the emergence of the first intranet solutions, this...