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2Know Newsletter

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User experience (UX) focuses on the user's feelings when using a product or service.

t's the little details that make the difference… Picture an afternoon stroll on a busy street in London. There, in a shop window. A...

The 70:20:10 model and Knowledge Management

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

You've probably heard of learning everywhere: in a work environment, in a classroom, with your cell phone, in a course or lecture,...

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