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2Know Newsletter

News

Organizations should document significant knowledge to prevent loss, but extensive systems can overwhelm employees. Improving search literacy with tools, search tips, content organization, and expert consultations can help. Investing in these aids enhances efficiency, knowledge management, and employee empowerment.

Epistemology

Epistemology, from the Greek word Episteme, meaning knowledge or science, is a branch of philosophy that deals with human knowledge and...

Professional websites and portals have long become the main gateway to information and knowledge of the organization.
both to customers and the external public, and to employees and the various positions. Almost every organization currently manages websites and portals, from a few (one for customers and one for employees) to many (for customers, suppliers, and professional employees according to the various fields).

Are you ready for an internal organizational blog?

A blog is a website where entries ("posts") are written about experiences and news. The contents are visible to internet users for...

SOPs and guidelines hold the documented knowledge of an organization. Effective internal accessibility improves understanding and implementing.

Who's Afraid of Circulars and Procedures?

"How can anyone read this circular letter?" "Only the person who wrote the procedure has time to read 10 pages..." Who among us hasn't...

Managing service organization knowledge such that junior employees deliver high-quality service.

Content Editor in the Knowledge Management System

Co-written with Sagit Salmon Behind the scenes of every knowledge management system stands a professional and experienced team of content...

Articles

Printed Version

2008

February

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